Mp 7500 sc817 & sc672

[Polo-022]

One year old machine, copier only, with 1 million copies. No jams no SCodes since yesterday. The symptoms are typical as at the older versions: Dead cycling while copying or "Please wait" contantly when i switch on/off. I did remove HDD, memory board, control panel, plug jacks but nothing at all...Should i have to reflash firmware??
Thanks a lot for any input/advice if someone had the same problem!!

[mikadonovan]

I would reinstall updated firmware before you do anything else. Use a fresh, fully formatted SD card before creating your romdata folder.

[tcs04]

One year old machine, copier only, with 1 million copies. No jams no SCodes since yesterday. The symptoms are typical as at the older versions: Dead cycling while copying or "Please wait" contantly when i switch on/off. I did remove HDD, memory board, control panel, plug jacks but nothing at all...Should i have to reflash firmware??
Thanks a lot for any input/advice if someone had the same problem!!

I think it may still show the problem if you remove the HDD. Try a replacement drive.

[rthonpm]

Try cleaning all of the connections and connectors to the controller board with Dioxit or some similar electronics cleaner. Pay extra close attention to the memory DIMMs.
Starting over with fresh firmware is also never a bad idea. Good luck and post any resolution.