DSm415pf Error Code 15-03

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  • techspec
    Trusted Tech

    100+ Posts
    • Dec 2008
    • 128

    #1

    DSm415pf Error Code 15-03

    Anyone shed any light on this fax error code.

    The machine displays error code 15-03, network issue. But still works okay receiving and sending faxes and printing.

    You can reset the error by holding down the 7 and 9 key together for 10 seconds but it will reappear.

    The error isn't listed in the manaul.

    Any ideas?
  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309

    #2
    15-03 Mail Address Not
    Registered
    The mail address has not been
    registered.
    Register the e-mail account and
    e-mail address.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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    • techspec
      Trusted Tech

      100+ Posts
      • Dec 2008
      • 128

      #3
      Cheers Cipher. I done a bit of digging about after I posted the thread and I came up with pretty much the same thing.

      mail address not registered - register mail address on server or turn off pop before SMTP

      and also

      Mail address not registered: Turn off reception protocol in File Transfer. User Tools>System Settings>File Transfer>Reception Protocol>Off

      Regards

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