Hi, Gang,
Just installed an MP C4000 at a client who has a shiny brand new 64 bit 2008 Server.
I was easily able to install the 64 bit 2008 driver on the Server, and add the 32 bit XP PCL6 as additional drivers.
Everybody could print just fine, both in color and B&W.
Until today, that is...
When I (foolishly) attempted to implement User Codes to limit access to color printing, all color printing stopped, even when a correct User Code is used. (I connected my notebook to the network, printing directly to the MFP, and all was good, verifying that the machine was cool.)
Updating all firmware to current versions on the little beast made no difference.
My hunch is that the User Code isn't getting passed to the printer, either by Server 2008, or the "extra" 32 bits.
I have not done a packet capture just yet, but I will if needed. Besides, it's way harder tom parse a PCL6 print stream than PCL5.
The Ricoh help desk did "somewhat" acknowledge this to be an issue, but could not confirm it.
Not a peep about it on the TSC site, at least that I could find.
Would Basic or Windows authentication work better, or possibly using the alternative approach of installing the driver locally, then uploading it to the Server?
While I'm not a fan of the PCL5 driver on the newer boxes (issues...), maybe that would help, or the RPCS, or the Universal PCL? No PostScript, though; the option t'aint there.
Thanks,
Just installed an MP C4000 at a client who has a shiny brand new 64 bit 2008 Server.
I was easily able to install the 64 bit 2008 driver on the Server, and add the 32 bit XP PCL6 as additional drivers.
Everybody could print just fine, both in color and B&W.
Until today, that is...
When I (foolishly) attempted to implement User Codes to limit access to color printing, all color printing stopped, even when a correct User Code is used. (I connected my notebook to the network, printing directly to the MFP, and all was good, verifying that the machine was cool.)
Updating all firmware to current versions on the little beast made no difference.
My hunch is that the User Code isn't getting passed to the printer, either by Server 2008, or the "extra" 32 bits.
I have not done a packet capture just yet, but I will if needed. Besides, it's way harder tom parse a PCL6 print stream than PCL5.
The Ricoh help desk did "somewhat" acknowledge this to be an issue, but could not confirm it.
Not a peep about it on the TSC site, at least that I could find.
Would Basic or Windows authentication work better, or possibly using the alternative approach of installing the driver locally, then uploading it to the Server?
While I'm not a fan of the PCL5 driver on the newer boxes (issues...), maybe that would help, or the RPCS, or the Universal PCL? No PostScript, though; the option t'aint there.
Thanks,
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