help in gestetner 2651

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  • hyperlink2008
    Technician
    • Jun 2009
    • 14

    #1

    help in gestetner 2651

    hi gyes... i have a proplem ... i have this machine for along time and it work so perfect ...so suddnly yesterday the massege uppers it " timer has turned the machine off enter weekly timer code then press #"

    please help me fast becuase i have this machine at work and now i cant work in any thing.... thanks alot

    p.s : when i try to open service progrm by 107 nothing will work on the screen ...
    p.s 2: when i try to enter weekly timer code as defult "0000" then press # nothing will change andthe machine just turned off again ...
  • imaginemoko
    unTrusted Tech

    250+ Posts
    • Jan 2008
    • 289

    #2
    maybe by accident the timer is switch On....
    fix the customer first then fix the machine... its simple and makes life more easy.

    Comment

    • hyperlink2008
      Technician
      • Jun 2009
      • 14

      #3
      thanks imaginemoko for tryig to help ... but the problem is that i found her service manual ... and it say that no such thing as " weekly timer " in this machine is working ... so how come the machine asking for 4 digit code as "weekly timer code" please help iam going to be a cruzy ....how can i stop this code request and make this machine work again .,... help gyes

      Comment

      • tcs04
        FORMER Techie

        1,000+ Posts
        • Apr 2009
        • 1183

        #4
        Weekly Timer turns off in user tools. I think this is the correct machine (See attached)
        Attached Files

        Comment

        • hyperlink2008
          Technician
          • Jun 2009
          • 14

          #5
          ok now i have another find ... when i try to open service by 107 the touch screen stoped and never work normaly and the machine work but the copy come out in the side of the paper...

          Comment

          • aabarnes1
            Senior Tech
            • Mar 2009
            • 620

            #6
            Originally posted by hyperlink2008
            ok now i have another find ... when i try to open service by 107 the touch screen stoped and never work normaly and the machine work but the copy come out in the side of the paper...
            Here we go again!
            Grant me the serenity to accept the things I cannot change.

            Comment

            • KopyKat
              Nurse Ratched of Repair

              250+ Posts
              • Nov 2008
              • 366

              #7
              Originally posted by hyperlink2008
              ok now i have another find ... when i try to open service by 107 the touch screen stoped and never work normaly and the machine work but the copy come out in the side of the paper...
              Might I suggest you buy a boat? You already have an anchor.
              sigpic

              Relax! This firmware injection won't hurt...but it will take 45 minutes.

              Comment

              • hyperlink2008
                Technician
                • Jun 2009
                • 14

                #8
                and now what i do ....when i get to the user tool the touch screen just dont work correct and i can turn off th weekly timer or do any thing even work on the 107 menu ...so whats the problem the key and touch screen or the program or what ... help me gyes please...is there any code i can just enter it when its ask for weekly code ?

                and the important qeustion is why i cant wor normaly with the 107 menu i can't do any thing but entering 1 , 2 section thats all ... so what is that ?? and why?

                thanks alot for any help
                Last edited by hyperlink2008; 06-13-2009, 09:22 PM.

                Comment

                • tcs04
                  FORMER Techie

                  1,000+ Posts
                  • Apr 2009
                  • 1183

                  #9
                  Originally posted by hyperlink2008
                  and now what i do ....when i get to the user tool the touch screen just dont work correct and i can turn off th weekly timer or do any thing even work on the 107 menu ...so whats the problem the key and touch screen or the program or what ... help me gyes please...is there any code i can just enter it when its ask for weekly code ?

                  and the important qeustion is why i cant wor normaly with the 107 menu i can't do any thing but entering 1 , 2 section thats all ... so what is that ?? and why?

                  thanks alot for any help
                  I think the important question is "What did you do?"

                  Answer the following

                  You can enter SP mode Yes / No?

                  When in SP mode you can access sections 1 and 2, Yes / No?


                  In in normal "Copy Mode screen, do you have the same problem (only able to access certain parts of the screen, Yes / No?

                  If you can access SP mode, but have the screen problem in all other modes, try setting up the touch panel.

                  c/a (yellow) 1 9 9 3 c/s (red) 5 times, follow instructions.

                  If this works, adjust the timer in user tools as my previous post.

                  If this does not work, You have done something, but I do not know what!!

                  I think we have an "R.T.F.M" situation!

                  Comment

                  • hyperlink2008
                    Technician
                    • Jun 2009
                    • 14

                    #10
                    my dear friend tcs04 thanks alot for helping me ...

                    first of all my answer in the first and second qestion is "yes"

                    i can access sp mode .
                    i can access only 1,2 section...!!!

                    but in the past ... as 3 days ago i can copy and access to all modes very normaly ... untell that happend ...

                    but i have a question ... u said :
                    c/a (yellow) 1 9 9 3 c/s (red) 5 times, follow instructions...
                    ..

                    so did i do that when it ask for weekly timer code .. it appers just when i turn the machine on ... or .. i enter sp mode and do that or .. when i do that exactly ...

                    and one more thing... i try to get to the user tools ... but it just open 1 , 2 section ... and the tuoch screen just do the same us when open s mode... it just dont work normaly at all ....

                    i hope u have some kinde of help in this ... i dont know what to do any more ... i wont to fix this my self with out any more coste...as get some one to fix it ... becouse i think it simple mater and no need to spend money to fix it ....

                    one more think bro ... i turn the machine off yesterday and completly unplugged it from power ... this morrinng its give me this massge ...as shown ... and iam sure that west toner tank is empty... ... so any ides what this mean....

                    thanks ..
                    thanks alot....
                    Attached Files

                    Comment

                    • hyperlink2008
                      Technician
                      • Jun 2009
                      • 14

                      #11
                      one more thing ... some eng told me that he sure that the Lithium batteries need to be changed ... is that true ... and he said that the machine return to default settings ...so any ides....?

                      Comment

                      • mikadonovan
                        Senior Tech

                        Site Contributor
                        2,500+ Posts
                        • May 2008
                        • 2931

                        #12
                        The lithium battery is located in the NVRAM. You need to call a service tech to address your machines issues.
                        NEVER ASSUME ANYTHING

                        Comment

                        • tr21x
                          Technician
                          • Feb 2007
                          • 26

                          #13
                          Your waste toner bottle is full

                          Comment

                          • hyperlink2008
                            Technician
                            • Jun 2009
                            • 14

                            #14
                            Originally posted by tr21x
                            Your waste toner bottle is full
                            my friend ... i said before that iam sure that west toner bottle is empty ... and finaly i replace the battry of vram ... and its wrokd... but do u think that west toner plug could do such thing?

                            Comment

                            • Jomama46
                              Field Supervisor

                              Site Contributor
                              2,500+ Posts
                              • Apr 2008
                              • 2900

                              #15
                              becouse i think it simple mater and no need to spend money to fix it ....becouse i think it simple mater and no need to spend money to fix it ....
                              Apparently not. dig into that mattress and call a tech!
                              sigpic
                              You never realize how cheap a professional is until after you let an amateur do it.
                              A+; Network +; PDI+

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