Gest. Dsm622 SC819

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  • MHeon71
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Oct 2008
    • 485

    Gest. Dsm622 SC819

    They tend to get SC819 code often enough when they print. I have seen SC990 pop up once also. I am not to familiar with Gesteners, but I have done some research and it looks like I have to flash the machine. How do I flash the print controller? I could not find that and where can I get the firmware?

    Thanks
  • RicohTech_TurksCaicos
    Technician
    50+ Posts
    • Aug 2008
    • 55

    #2
    If this machine has the print scanner option unit then I would think there is something wrong with HDD and or memory

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3873

      #3
      HDD's gone. 40GB 2.5"IDE sat on the controller board.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • imaginemoko
        unTrusted Tech

        250+ Posts
        • Jan 2008
        • 289

        #4
        try to reformat the HDD... if no avail... try to replace it sir... as mention above...
        fix the customer first then fix the machine... its simple and makes life more easy.

        Comment

        • MHeon71
          Trusted Tech

          Site Contributor
          VIP Subscriber
          250+ Posts
          • Oct 2008
          • 485

          #5
          I will try your suggestions and report back to you guys.

          Comment

          • MHeon71
            Trusted Tech

            Site Contributor
            VIP Subscriber
            250+ Posts
            • Oct 2008
            • 485

            #6
            I have replaced the HD and so far so good. Thanks for the help.

            Comment

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