Ricoh 1060 scan to email

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  • foxman
    • Aug 2025

    #1

    Ricoh 1060 scan to email

    Hello,
    I'm new to this site and I love all the support available. I've been doing this for 20 years but haven't been to a school for awhile.
    I'm trying to figure out how to set up a Ricoh 1060 to scan to email and I need help.
    Right now I can print and scan to file, but I'm not sure of setting for email.
    PLEASE, PLEASE HELP.
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    In the email settings there is a place for the SMTP server, put the name or IP address of the server there. Also there is a place for a username and pw, put that in. Add some addresses to the address book and fire it up.

    If it doesnt work, look in the user tools for the PING command, try to PING the SMTP server.

    Are they emailing locally, that is inside their own network, or outside also. Out side will probably require Relay to be turned on.
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

    Comment

    • KopyKat
      Nurse Ratched of Repair

      250+ Posts
      • Nov 2008
      • 365

      #3
      Originally posted by Jomama46
      In the email settings there is a place for the SMTP server, put the name or IP address of the server there. Also there is a place for a username and pw, put that in. Add some addresses to the address book and fire it up.

      If it doesnt work, look in the user tools for the PING command, try to PING the SMTP server.

      Are they emailing locally, that is inside their own network, or outside also. Out side will probably require Relay to be turned on.
      Email also requires the DNS server(s) ip addresses as well.
      sigpic

      Relax! This firmware injection won't hurt...but it will take 45 minutes.

      Comment

      • Shadow1
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2008
        • 1642

        #4
        Originally posted by KopyKat
        Email also requires the DNS server(s) ip addresses as well.
        Only if you use the server name - if you put in the IP address directly, you don't need DNS, but it's not worth it.

        I highly recommend you use DNS and the server name (i.e. smtp.companyname.com) in case the ISP swaps out a server. Typically they will bring both servers up on different IP addresses, change out the A record in DNS, give it a while for everybody's DNS cache to update, and shut down the old server once everything resolves to the new address. This lets them upgrade the server with absolutely zero downtime, but mail now goes to a new IP address. Works perfectly unless somebody hardcodes an IP...

        When a major ISP upgrades their servers you'll suddenly have dozens or hundreds of machines that suddenly can't scan to email.
        73 DE W5SSJ

        Comment

        • KopyKat
          Nurse Ratched of Repair

          250+ Posts
          • Nov 2008
          • 365

          #5
          Originally posted by Shadow1
          Only if you use the server name - if you put in the IP address directly, you don't need DNS, but it's not worth it.

          I highly recommend you use DNS and the server name (i.e. smtp.companyname.com) in case the ISP swaps out a server. Typically they will bring both servers up on different IP addresses, change out the A record in DNS, give it a while for everybody's DNS cache to update, and shut down the old server once everything resolves to the new address. This lets them upgrade the server with absolutely zero downtime, but mail now goes to a new IP address. Works perfectly unless somebody hardcodes an IP...

          When a major ISP upgrades their servers you'll suddenly have dozens or hundreds of machines that suddenly can't scan to email.
          I'm with you on the smtp server name..learned the hard way in the beginning of the scan to email era.
          sigpic

          Relax! This firmware injection won't hurt...but it will take 45 minutes.

          Comment

          • Ricoh-ono
            Technician

            250+ Posts
            • Feb 2008
            • 339

            #6
            I thought the SMTP info had to be installed in service mode on the 1060. SP5852 I think.
            Do what you can, with what you have, where you are. ~Theodore Roosevelt

            Comment

            • mikadonovan
              Senior Tech

              Site Contributor
              2,500+ Posts
              • May 2008
              • 2931

              #7
              Originally posted by Shadow1
              Only if you use the server name - if you put in the IP address directly, you don't need DNS, but it's not worth it.

              I highly recommend you use DNS and the server name (i.e. smtp.companyname.com) in case the ISP swaps out a server. Typically they will bring both servers up on different IP addresses, change out the A record in DNS, give it a while for everybody's DNS cache to update, and shut down the old server once everything resolves to the new address. This lets them upgrade the server with absolutely zero downtime, but mail now goes to a new IP address. Works perfectly unless somebody hardcodes an IP...

              When a major ISP upgrades their servers you'll suddenly have dozens or hundreds of machines that suddenly can't scan to email.
              A little off topic but I have to say GREAT AVATAR!
              NEVER ASSUME ANYTHING

              Comment

              • Jomama46
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Apr 2008
                • 2900

                #8
                Originally posted by Ricoh-ono
                I thought the SMTP info had to be installed in service mode on the 1060. SP5852 I think.
                WIM (WEB IMAGE MONITOR) is my preferred method. Much easier on the neck and back to sit at a workstation and configure, rather than leaning over a machine tapping the little kb.
                sigpic
                You never realize how cheap a professional is until after you let an amateur do it.
                A+; Network +; PDI+

                Comment

                • gernah
                  Technician

                  50+ Posts
                  • Jun 2009
                  • 57

                  #9
                  scan to email

                  Originally posted by foxman
                  Hello,
                  I'm new to this site and I love all the support available. I've been doing this for 20 years but haven't been to a school for awhile.
                  I'm trying to figure out how to set up a Ricoh 1060 to scan to email and I need help.
                  Right now I can print and scan to file, but I'm not sure of setting for email.
                  PLEASE, PLEASE HELP.
                  This is the first step you do:

                  user tools-system setting-file transfer
                  smtp:write down the IP ADD
                  email add Of the Company: copier@co. email add
                  Set the address book every pc if you using server you set-up in 1pc and
                  share to every one and dont forget every user email add.

                  Comment

                  • Shadow1
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Sep 2008
                    • 1642

                    #10
                    Originally posted by mikadonovan
                    A little off topic but I have to say GREAT AVATAR!
                    Off topic: Yeah, I used to have a Pic of my daughter staring into the camera on her first birthday. I'm sure you remember it - REALLY cute (my biased opinion of course) but the ball and chain objected - something about having the kids pictures on the internet and too many perverts. The "Toner Turkey" was getting on my nerves and I just happened across that... If I can find a spare 10 minutes I'll edit it so he's beating his head on a toner bottle or something.

                    Back On Topic: Also be aware you may also need a username and password for SMTP authentication. Ricoh also needs to get on the ball with SSL authentication, so we can use a generic gmail account when the local IT guy doesn't know/doesn't have the right info to setup on their internal server.

                    And (skewing slightly) Back Off Topic: Has anybody tried to setup to an IMAP4 server?
                    Last edited by Shadow1; 06-29-2009, 11:48 PM. Reason: really bad spelling
                    73 DE W5SSJ

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