2018 d printer scanner not working

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  • Rick
    Trusted Tech
    • Mar 2007
    • 277

    #1

    2018 d printer scanner not working

    The printer & scanner button on this unit wont turn on . The printer button beeps twice but will not turn on . When I go to user tools it does not show that ther is this option on the machine . I removed the printer scanner board and re seated the connectors but its still the same . Any ideas any one ?
  • knobby
    Technician

    50+ Posts
    • Oct 2008
    • 75

    #2
    May be getting confused with machines but i have had one of those where the sd card was in the wrong position or locked , cant quite remember but its worth a look

    Gaz

    Comment

    • KopyKat
      Nurse Ratched of Repair

      250+ Posts
      • Nov 2008
      • 366

      #3
      Originally posted by Rick
      The printer & scanner button on this unit wont turn on . The printer button beeps twice but will not turn on . When I go to user tools it does not show that ther is this option on the machine . I removed the printer scanner board and re seated the connectors but its still the same . Any ideas any one ?

      In addition to the advice above....
      Sounds to me like you either don't have the required additional 128MB, its not seated correctly or is the wrong type memory. If this was a 'pull' from another machine did it work on the previous machine? Are you giving it plenty of time to boot?...those take a couple of minutes to initialize.
      sigpic

      Relax! This firmware injection won't hurt...but it will take 45 minutes.

      Comment

      • Rick
        Trusted Tech
        • Mar 2007
        • 277

        #4
        There was no 128 mem card in the slot. I will try that Thanks

        Comment

        • KopyKat
          Nurse Ratched of Repair

          250+ Posts
          • Nov 2008
          • 366

          #5
          Glad to help!

          Ricoh print/scan units generally always require adding additional memory.
          sigpic

          Relax! This firmware injection won't hurt...but it will take 45 minutes.

          Comment

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