The 1515mf are great little machines, we have them averaging 8K per for for 2 years now. One major pain is trying to get one to scan correctly.
I just spent 2.5 hours w/ two highly certified IT people w/o success. One of our issues is trying to enter a server destination in the copier. After entering it in the address book the window says it's programed but we can not get it to show up as a stored destination for scanning. It keeps registering in the fax quick dial addresses. I spent 3 hours last month trying to get one to print via USB cable. The book says use PCL6, which results in 1000 pages of ascii language any time you try to print. we resolved this by using the PCL 5 driver. This worked for one customer but hasn't worked on any other install. Anybody have a clue on the scan issue?
Thanks in advance,
Copymutt
I just spent 2.5 hours w/ two highly certified IT people w/o success. One of our issues is trying to enter a server destination in the copier. After entering it in the address book the window says it's programed but we can not get it to show up as a stored destination for scanning. It keeps registering in the fax quick dial addresses. I spent 3 hours last month trying to get one to print via USB cable. The book says use PCL6, which results in 1000 pages of ascii language any time you try to print. we resolved this by using the PCL 5 driver. This worked for one customer but hasn't worked on any other install. Anybody have a clue on the scan issue?Thanks in advance,
Copymutt
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