Special Characters in scan to smb passwords

[mungooz]

Model is a Savin C3528.
I am attempting to set up scan to network folder (smb) for a client that is on a domain and I keep getting "Unable to login with current password."
The customer does have a domain policy that requires the users to have special characters in their passwords (e.g. $,@,!).
Does anyone know if Savin MFP's has an issue with special characters in the passwords? Please let me know, thanks for any advise.

[apache_cat]

I am pretty sure it is only windows reserved characters.

< > : " / \ | ? *

[Scott_Lewis]

Does anyone know if Savin MFP's has an issue with special characters in the passwords?

Yes, only a limited set of special characters can be used. apache_cat mentioned some that are ok. I think there may be more as I thought the "-" was also available.


Hmmm, was gonna check TSC but appear to be having DNS server issues.

[apache_cat]

Yes, only a limited set of special characters can be used. apache_cat mentioned some that are ok. I think there may be more as I thought the "-" was also available.


Hmmm, was gonna check TSC but appear to be having DNS server issues.

Hi Scott,
I am pretty sure that the characters I mentioned are reserved and cannot be used in passwords. Just to clarify my post.

[zyqwiz]

Its just some IT twat thinking they are clever by using weird passwords.

[Scott_Lewis]

Hi Scott,
I am pretty sure that the characters I mentioned are reserved and cannot be used in passwords. Just to clarify my post.

Well, I was going to check the TSC yesterday. I don't know which ones Ricoh will not support to windoze as a password. I do know that there are special characters windoze WILL allow the Ricoh will NOT work with.

There's another thing I should find out and save for future reference.

[Scott_Lewis]

Its just some IT twat thinking they are clever by using weird passwords.

Some organizations are attempting to harden their passwords due to all of the dickheads out there trying to break into private systems. I've seen, actually been given, guidelines that require me to use a minimum of two each; lower case letters, upper case letters, numbers and special characters. I don't know how anyone can remember their passwords anymore. Me, I bought a smart phone to store the stuff on.

[KopyKat]

Its just some IT twat thinking they are clever by using weird passwords.

Luv your answer!

Have the IT twat create an account for the mfp with limited rights to the domain. Access the shared folder is all that is needed.

[mungooz]

Luv your answer!

Have the IT twat create an account for the mfp with limited rights to the domain. Access the shared folder is all that is needed.

The user account isn't the issue, its the domain policy for the passwords. They can create a new account but the password would still have to comply with their policy. I still don't if Savin's have an issue with non alpha-numerical characters (excluding reserved characters.) I tested to my laptop from a different model Savin (C2408) and the scan had no problem. I did use a password with non alpha characters, but then again my laptop runs Windows XP home, its not exactly the same scenario.

[Scott_Lewis]

Well, I was going to check the TSC yesterday. I don't know which ones Ricoh will not support to windoze as a password. I do know that there are special characters windoze WILL allow the Ricoh will NOT work with.

There's another thing I should find out and save for future reference.

I've looked around on TSC knowledgebase for some guidance on legal characters for passwords. Couldn't find anything there.

As for the real world, I tell the IT rep to give me a simple case (user name/password) for setup if we have any issues at all. Then, after I'm gone they can get as creative as they want. Just don't call me if they find a UN/PW combo that won't work.

[Iommanxman]

Its just some IT twat thinking they are clever by using weird passwords.

Take your laptop on-site and demonstrate the machine scanning to your laptop. Once that works you have shown the customer that the machine is functioning normally. Then show him where to input the username and password on the web interface and leave the IT twat to it.

Belting comment though! Love it!