Staple unit 10512

[Brave Hart]

Hi every body



This damn machine is falling apart. Or i am just gettin told old for this job.
Now I have a staple unit that just keeps saying replace staples!!!


Any suggestions?

This client is the worse you can find!!!! A damn ex copier tech!!

[TonerMunkeh]

As an ex copier tech your customer should know that parts require replacing if refurbishment won't work.

With regard to the staple head, it sounds like it has given up the ghost and requires, again, a new one to resolve the fault.

Sounds like you basically need to say to this customer something along the lines of either he pays for the parts the machine requires or you won't come to repair it anymore. Customers like this need telling straight sometimes.

[Brave Hart]

Yeah I feel like telling him a couple of other things along the line to that might be to straight for he’s likings!

[TonerMunkeh]

Can you not get one of those flamethrower things that come out of the side of your car, roll the machine up to the side of it and torch the bastard?

That'd be a youtube moment.

[Brave Hart]

Hi guys, just to let you know it was a damn broken wire in the middle of the loom. Heavens knows how it broke there.

But I gave up and told the client to use normal staple or upgrade the machine.7 copies million in two year has taken its toll on the machine.

Here is my conclusion to this damn machine.
I think we should start a international smash a crap machine day and post it on YouTube, that way we can all have the satisfaction of seen what machines we hate getting destroyed and release some of your stress.

Do I hear a Hell yeah?

[TonerMunkeh]

Hi guys, just to let you know it was a damn broken wire in the middle of the loom. Heavens knows how it broke there.

But I gave up and told the client to use normal staple or upgrade the machine.7 copies million in two year has taken its toll on the machine.

Here is my conclusion to this damn machine.
I think we should start a international smash a crap machine day and post it on YouTube, that way we can all have the satisfaction of seen what machines we hate getting destroyed and release some of your stress.

Do I hear a Hell yeah?

I can't yell Hell Yeah loud enough for you to hear it in SA, but the neighbours 4 streets away just did.

[Vulkor]

HELL YEAH, Think my Town just heard that! And Did I miss the Model of the machine?? 2mill in 2 years? what Model??

[TonerMunkeh]

Ricoh's model is the 2105, Brave was using the Gestetner model number.

[Vulkor]

B071DigitalAficio 2105 10512 4105 LD0105

Never heard of it. Hmm

[Shadow1]

Under 100k per month on a 105ppm machine is an insult, and probably why you're having problems with it. The Katana's DO NOT like to sit - they love being rode hard and put up wet.

Example: I have a B234 (the next generation, but still very similar) that ran over 1.5 Million during a very busy month. I PM'd it 3 times, but that was it. (it was actually averaging about 650k between service calls on a 500k pm schedule) A few months later the customer's business was mostly press work for a month or so, and I did 4 calls averaging about 40k for oddball problems.

The older machines don't do quite as well, but I used to get 7 - 10Mil before I started seeing any sort of odd problems.

BTW - The stapler harness is a know problem on those. Some sort of problem during assembly at the factory. Sorry I didn't see your post sooner...