Ricoh AP410N Network Probs

[pdmac]

Hi
The printer cannot find a IP address and when you assign a static IP address is still does not commincate with the network, prints fine with USB port, I removed the printer from customers and tried it on the office network but no luck, I tried to download firmware but cant with been a Infotec dealer - it does not come up on tessa can anyone email it to me or give me any more pointers PLEASE?

Thanx Peter

[Brave Hart]

Can you ping the ip address on the network?
If you don’t get a reply then check the IP, subnet, and gateway is correct!

If you get a reply and can’t print to it!
Use the RPCS driver instead of Pcl I had that once were it just would not print via Pcl!

[pdmac]

Can't ping it, checked Ip, subnet and gateway they are fine,
cant even gat that far regarding drivers thanx for your input

[Vulkor]

Had a customer receive a SURGE through Just the Cat5 Network Cable. Machine would no longer print or Ping via Network. Worked fine Via USB.

All Settings were correct in User Tools.

Had to replace Controller board since it is integrated. Funny how Network and USB side by Side and only 1 small thing got fried.

[RicohPRO]

See if you can print while connected to the printer via cross over cable & laptop. If you cant print to it, i suggest changing the NIC card/controller.