MP2000 Excessively Dusty Optics

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  • Llama God
    Service Manager

    1,000+ Posts
    • Mar 2009
    • 1353

    #1

    MP2000 Excessively Dusty Optics

    Has anybody come up with a solution to the optics becoming covered with dust within a matter of weeks? We've got a few customers with this issue and I'm getting a bit sick of doing calls for lines on the copies all of the time. It's odd that the previous models didn't suffer from this affliction so badly, but of course they are from the people who brought us the MP5000!

    Ta very much,

    Chris
  • category_five
    Technician

    50+ Posts
    • Feb 2009
    • 93

    #2
    Originally posted by Llama God
    Has anybody come up with a solution to the optics becoming covered with dust within a matter of weeks? We've got a few customers with this issue and I'm getting a bit sick of doing calls for lines on the copies all of the time. It's odd that the previous models didn't suffer from this affliction so badly, but of course they are from the people who brought us the MP5000!

    Ta very much,

    Chris
    I still haven't figured out a good way to clean any optics, period. My stupid blower brushes always gets the bristles chopped off by the Sharp edges around the mirrors or the bristles get pinched in the notches of the metal bars. Canned air sprays out it's propellant at the angle I have to hold it at. Both solutions seem to poof the dust around without actually removing it. Alcohol wipes can strip off the reflective coating of some mirrors and the orange dust wipes that come with the PM kits leave a residue.

    Enough about me. What are you using to clean your optics?
    Information is intended for certified service personnel only. Your mileage may vary, see dealer for details.

    Comment

    • Llama God
      Service Manager

      1,000+ Posts
      • Mar 2009
      • 1353

      #3
      Plantenclene and patience. Cleaning them isn't the issue really, it's the regularity of the headache on these machines.

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2847

        #4
        Try this:

        Install the two way clear shield from the scanner unit of the bigger machines (B3516523) to the right hand side of the slit glass for the ADF. Then also make sure the left scale plate is properly sealed as it should also have its own double sided seal as well. Since putting this in a few machines my calls for lines and such from the optics have dropped a lot.
        As for cleaning the mirrors, I use the soft side of a palin blue cloth and just wipe. No cleaning solutions or anything, all they seem to do is fog the optics up.

        Comment

        • category_five
          Technician

          50+ Posts
          • Feb 2009
          • 93

          #5
          Originally posted by rthonpm
          Try this:

          Install the two way clear shield from the scanner unit of the bigger machines (B3516523) to the right hand side of the slit glass for the ADF. Then also make sure the left scale plate is properly sealed as it should also have its own double sided seal as well. Since putting this in a few machines my calls for lines and such from the optics have dropped a lot.
          As for cleaning the mirrors, I use the soft side of a palin blue cloth and just wipe. No cleaning solutions or anything, all they seem to do is fog the optics up.
          The larger glass sounds like good advice.
          Information is intended for certified service personnel only. Your mileage may vary, see dealer for details.

          Comment

          • Prodigal Son
            Trusted Tech

            100+ Posts
            • Mar 2009
            • 161

            #6
            I've heard people using regular glass cleaner, diluted washing-up liquid and stuff like that, but I use a chemical for cleaning LCD screens and keyboards and such. The proper name is 'antistatic cleaning foam' and it works like a dream both on glass (don't overdo it) and on covers (overdo it). On plastic it leaves a thin layer which helps keep the dust away for a while, and on glass it makes it perfectly clean if you wipe with a dry lintfree cloth.

            I don't know where or even if you can buy this outside of sweden, since it's patented by a small swedish company called 'Dataperfekt'. But I'm sure there has to be something similar out there.

            Just as a sidenote... We've got machines at a mining corporation, and one of them (an MPC2500) is located in their enrichment factory where it gets really really dusty and dirty. The copier is usually almost completely black in about 6 months, and the copies are fainted almost 50%. About 3-4 lintfree paper cloths later (using this cleaning foam) makes the machine close to new again, both on the outside and on copies. So 6 months apart isn't too bad, especially in that environment...
            Peace sells, but who's buying?

            Comment

            • E Winter

              #7
              I use common glass cleaner - never had any problems with that. But I'd also recommend to use the additional seals to stick down the small DF contact glass plate and checking the adhesion between the scale and the large glass plate. Some (stupid) echs just rip of the scale from large glass plate because they aren't able to unmount the stuff properly.

              Comment

              • morgansterne
                Technician

                50+ Posts
                • Oct 2007
                • 83

                #8
                mp2000 dirty optics

                +1 on the simple dry cloth for optics . . .
                I also had a few customers where the mp2000 or mp2020 was excessively sensitive to dust on the optics and/or the optics just got a lot of dust on them. I added a bit of double sided adhesive to the scale that's behind the main glass. It makes sense since the left scale has some. (Make sure it's well adhered to the glass, too.) This reduced the problem quite a bit.
                Morgan

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