Mpc 2500 fax not working

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  • ash_572
    Senior Tech

    500+ Posts
    • Oct 2008
    • 523
    #1

    Mpc 2500 fax not working

    fax in all of a sudden stopped working. cant get into the fax option. cant see the fax option under user tools and service mode.

    tried to reinstall the fax board with no luck. has anyone out there had the similar fault??
    Tags: 2500, fax, mpc, mpc 2500, sudden
    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458
      #2
      Check the PCB with the battery on it. I've had one that wasn't properly connected to the FCU-board.

        Comment

        • ash_572
          Senior Tech

          500+ Posts
          • Oct 2008
          • 523
          #3
          batterys seemed connected full on where they should be. could be the batterys that might be dead

            Comment

            • Eric1968
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2458
              #4
              Maybe this is a very dumb question, but did you switch the battery on (jumper to ON-position)? Allthough I haven't seen it yet, you could be having a poor battery.

                Comment

                • Jomama46
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Apr 2008
                  • 2900
                  #5
                  press on all the connectors, especially the board on the fcu board
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                  You never realize how cheap a professional is until after you let an amateur do it.
                  A+; Network +; PDI+

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