Verizon

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  • tinfox
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2007
    • 317

    #1

    Verizon

    Is it it just me or is anyone else having problems scan-to-emailing over Verizon. I have at least two 2232's that now matter how I configure them they always error out. I have tried:

    My personal ISP with smtp auth
    Our business web host with smtp auth
    A Verizon account that works on most other machines with smtp auth
    I have tried ports 25, a "secret" port 26 on our mail host and the new and "improved" 587 port.

    Is it possible Verizon is blocking specific IPs?

    I tried setting up argosoft on one of the computers to see what was happening .The argosoft log said it was flat out rejected, I don't know if Verizon was just not going to let an smtp server live on their network. So that wasn't much help.

    On strange thing tho. When I setup the email with our business host, I can send email to myself and anyone else within our domain, but not to any other domains.

    Any ideas?

    TIA
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2847

    #2
    I've got an LD017 set up on a Verizon business network and it scans inside and outside its own domain without any issues. Are you using the settings off Verizon's website for setting up Outlook? I just used that information and had the users plug in their user names and passwords for authentication purposes and it has worked swimmingly...

    Comment

    • tinfox
      Trusted Tech

      Site Contributor
      250+ Posts
      • Nov 2007
      • 317

      #3
      Originally posted by rthonpm
      I've got an LD017 set up on a Verizon business network and it scans inside and outside its own domain without any issues. Are you using the settings off Verizon's website for setting up Outlook? I just used that information and had the users plug in their user names and passwords for authentication purposes and it has worked swimmingly...
      I used outgoing.verzizon.net username@verizon.net password smtp auth port 587

      Since no else has replied I have to assume verizon is blocking the ip/port somehow. I'll call next week.

      Thanks

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2847

        #4
        Did you try smtp.verizonemail.net? If not, give that a shot with the same credentials and see if you get any further along.

        Does the customer have their own domain name sponsered through Verizon? If so, try smtp.bizmailsrvcs.net with their login IDs. Also make sure everything is the default ports; I have never had to change ports on a Verizon account.

        Good luck with it...

        Comment

        • Tesaria

          #5
          tech

          Try adding the ip address of the mfp to your smtp relay in order to send outside your domain.

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