I've just worked on a SP4100N printer, and there is a mesage in the display: reset cartridge. The customer has tried many times with different cartridges too.
I can't find anything wrong with the machine - just by looking at it...
Any tips here?
The machine works when I insert the old cartridge and just disable the "toner empty" function... When I insert a new one, reset cartridge appears in the display again.
I've just ordered a new machine I can give to the customer - in case I have to send it back to Ricoh.
It has only printed about 5100 pages, and the cartridge that came with the new printer is empty (almost). I've never had this problem before. We have several of these machines that's been printing close to a million pages so far, so the machine seems to be very good
I can't find anything wrong with the machine - just by looking at it...
Any tips here?
The machine works when I insert the old cartridge and just disable the "toner empty" function... When I insert a new one, reset cartridge appears in the display again.
I've just ordered a new machine I can give to the customer - in case I have to send it back to Ricoh.
It has only printed about 5100 pages, and the cartridge that came with the new printer is empty (almost). I've never had this problem before. We have several of these machines that's been printing close to a million pages so far, so the machine seems to be very good
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