SPC811DN problem (Uneven color)

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  • FASTSTI
    Technician
    • Sep 2009
    • 29

    #1

    SPC811DN problem (Uneven color)

    I have a spc811dn

    and have the following the user has changed all the pcu units same results



    You just got Pwned by an STI
    Experience Subaru Power
  • FASTSTI
    Technician
    • Sep 2009
    • 29

    #2
    Oops can this be moved to the printer section sorry
    You just got Pwned by an STI
    Experience Subaru Power

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    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2931

      #3
      In the G133 hardware guide it specifically states not to extreme the settings on the print quality tab of your driver. Maybe that could be causing this issue, but it sure does look like a cyan PCU problem. The fact that your calibration sheet also shows the light areas also points to the PCU. Is aftermarket toner being used?
      NEVER ASSUME ANYTHING

      Comment

      • FASTSTI
        Technician
        • Sep 2009
        • 29

        #4
        Originally posted by mikadonovan
        In the G133 hardware guide it specifically states not to extreme the settings on the print quality tab of your driver. Maybe that could be causing this issue, but it sure does look like a cyan PCU problem. The fact that your calibration sheet also shows the light areas also points to the PCU. Is aftermarket toner being used?
        the 2nd page is an internal test page no driver relation
        Last edited by FASTSTI; 11-17-2009, 01:41 AM.
        You just got Pwned by an STI
        Experience Subaru Power

        Comment

        • Herrmann
          Senior Tech

          Site Contributor
          500+ Posts
          • Jan 2006
          • 792

          #5
          The Problem lies definately in the cyan Area, as the first Bar is a "process black", comprising of CMY, while the second bar (only K) is even. I would suggest you to have a closer look at the Transfer Belt Assy, especially the cyan transfer Roller and (worse) at the PCU Driving Unit (one whole Assy, its a Pain in the Ass to replace it)

          Good Luck
          If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

          Comment

          • zico21
            Technician

            50+ Posts
            • Mar 2008
            • 58

            #6
            I second the thought of a Transfer Belt issue.

            A quick test for this would be to print a test 11x17 solid color box of the suspect color and stop the printing by opening a door as the LE of the print enters the fuser. Pull out the Transfer belt unit and check the image. We've seen similar looking prints when the appropriate transfer roller under the transfer belt isn't moving properly to prevent even pressure on the transfer belt to the drum.

            I have to admit thought, that it is usually more of an op-side to non-op-side issue in such a case as I recall.
            Last edited by zico21; 11-17-2009, 11:31 PM.
            Come on Fulham!

            Comment

            • zyqwiz
              Trusted Tech

              250+ Posts
              • Jun 2009
              • 333

              #7
              Looks like uneven drive - dirt in a gear tooth?

              Comment

              • Sashko
                Trusted Tech

                100+ Posts
                • Oct 2009
                • 110

                #8
                Problem in the development section.
                Two possible causes:
                1 - poor connections on the development roller shaft
                2 - the development roller is bad

                Comment

                • Venom
                  Technical/IT Support

                  500+ Posts
                  • Nov 2009
                  • 765

                  #9
                  Looks like cyan developer is low
                  IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

                  Comment

                  • techspec
                    Trusted Tech

                    100+ Posts
                    • Dec 2008
                    • 128

                    #10
                    By the space of the banding it looks like an issue in the cyan dev unit or possibly with the charge roller.

                    I have had this issue on various SPC 811 and 820's

                    The charge roller is easily removed, turn the unit upside down and gently unclip the charge assembly and clean with a lint free cloth and a drop of water.

                    And if its not that


                    Split the cyan unit like you would on a MPC and empty all the cyan dev from the unit and thoroughly give the unit a good clean then stick the developer back in. I found this will work for a week or two. But your best option is just to bite the bullet and order the cyan unit Part No:820029

                    Comment

                    • Herrmann
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2006
                      • 792

                      #11
                      The Poster mentioned, that his Customer changed the PCU's already to no avail, so i do not think, that the Developer Unit is Part of the Problem here.
                      If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

                      Comment

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