MPC5000 stops at Reg during run and freezes

[spaceman99]

I have a brand new mpc5000 that during a run regardless of number of copies its stops at Registration and sits in a ready state with out coming to an error. It is intermittent and has no regular time of stopping.

[leo34staffs]

Are there any sc codes logged at the time of freezing?

[banginbishop]

You can try formating the HDD - IMH part only as this causes that issue. Had it a few months ago stick a document in the doc feeder and its would just process and nothning else so formatted the HDD and not been back to it.

[concretefingers]

I have a brand new mpc5000 that during a run regardless of number of copies its stops at Registration and sits in a ready state with out coming to an error. It is intermittent and has no regular time of stopping.

Seen this, if it has a finisher, disconnect it and try again. If it works one of the staple positioning sensors has fallen out

[spaceman99]

moc5000

Thank you, i formatted the Hdd as rec, by Bangingbishop and checked finisher as per Concretefingers. All appears normal but as mentioned it is very intermitant.
I'll keep you posted.......

[Venom]

I have account with mpc4000 and same thing. I think it is caused when they print something, maybe memory overflow? Perhaps try another print driver?

[mikadonovan]

I had this problem on a mpc2500. I turned out to be a faulty sensor on the paper feed unit.

[FRIDGEMAGNET]

I have a brand new mpc5000 that during a run regardless of number of copies its stops at Registration and sits in a ready state with out coming to an error. It is intermittent and has no regular time of stopping.

Hi
This is a recognised problem that occurs when you have a SR790 finisher installed.
The finisher ROM needs replacing.
Permanent Countermeasure
�� Replace Finisher ROM ( B4089450)
As this is X/O modification, the old parts cannot be used

Look on Tessa RTB RD029032

[spaceman99]

Thanks FRIDGEMAGNET. Missed that on Tessa. Orderd part . all is well in the MCP department.
thanks....