Counters per user??

[stig]

I have a MPC2050 with 6 users each with their own desktop or laptop from which they can print, each has a user code to use when they walk up to the mfp to scan or copy. On each pc they have also put in their user code in the printer configuration/user code auth box on the driver but when they print off a counter per user sheet the print counter doesn't increase for each user. Copies per user works ok and when i set it up from my laptop with a crossover cable the print counter on my user code worked fine and shown how many color and b/w prints i did. I only checked the settings on 1 of their pc's but the print counter doesn't work for all 6 users. Why does it work on my laptop and not on their network with the same settings ?. Thanks

[TonerMunkeh]

Are you both using the same driver? If not, the PCL5 one works properly, the RPCS driver is a bitch to use with User Codes.

[stig]

RPCS driver being used on my laptop and customers. I had no problems with it on my laptop it worked first time but I'll try it with pcl driver aswell. thanks for your quick reply.

[Sashko]

stig, you can setup the printer job authentication from operational anel o WIM (http://<IP address>).
Printer job authentication has three settings:
1 - entire - user can't print without user code
2 - simple ALL - all user can print
3 - simple Limitation - administrator can setup five IP range. Same as Simple ALL but user can print only when IP address of the user PC is within specified IP range.

[stig]

Went back and put the user codes in the PCL5 driver and all worked ok. Tried to do it with the RPCS driver and failed. I started to delete the rpcs drivers 1 by 1 on each pc and reinstalled them and tried to put the user codes in again but without success, but the boss is happy with this & asks to delete rpcs so it can't be used. All but 1 user was happy with this because he thinks the rpcs driver is more user friendly so he wants it put back on. I deleted the driver from the laptop but could not connect to the server to reload the driver...I tried to load from the cd as a local printer and still couldn't print. Anyway the IT guy who we pay to sort all the crap out is going in soon to reload the driver. I thought I was doing a good job & was pleased that I had done what the customer had originally aked for only to be knocked back by this..anyways thanks for all your replies you help me sort out the user code problem.