Ricoh Password Reset Help

[lialdd]

This thread is the first Google result for "gestetner default password" and luckily I found my answer (no username, "password" for the password) but not after wading through 2 pages of unhelpful copier-tech elitism (sorry to forum residents.)

Sometimes we're intelligent people who just want a simple answer to a simple question. If a five-step process is really worth $95, then I'm working in the wrong industry. If it's not, please don't be a dick about it.

Also, give other techs some credit even if they're not experts in your particular field.

[To hell with all of you]

The ONLY reason I registered for this useless forum was to say this:

You all need to get over yourselves. You have (obviously somewhat tech savvy) users looking for a little help. What do you do? You get all high and mighty about sharing your precious knowledge with us "mere" users.

If I screw something up, that's my problem and I'll have to pay to get it fixed. What harm does it do to help me reset the web interface Administrator Mode password? And no, it's not any of the defaults that I've located here or anywhere else. We acquired it the purchase of another company, so I have no idea what the previous (and now absent) administrator set it to.

[iMind]

The ONLY reason I registered for this useless forum was to say this:

You all need to get over yourselves. You have (obviously somewhat tech savvy) users looking for a little help. What do you do? You get all high and mighty about sharing your precious knowledge with us "mere" users.

If I screw something up, that's my problem and I'll have to pay to get it fixed. What harm does it do to help me reset the web interface Administrator Mode password? And no, it's not any of the defaults that I've located here or anywhere else. We acquired it the purchase of another company, so I have no idea what the previous (and now absent) administrator set it to.

Useless, hehehe... thats why you so pissed off, and came here to unstress yourself.
so boet, on my behalf just go and get f*cked.

[To hell with all of you]

so boet, on my behalf just go and get f*cked.

You prove my point again.

[iMind]

You prove my point again.

I love you...

[iMind]

Does your wife hit you with a broomstick, sounds like it. thats why you here because you to scared to go home. LOL

[FMC]

The reason why the guy are reluctant to give out info involving SP modes is because, as was said before, you can cause alot of damage by not knowing what you are doing, and in-turn leave the guy who come to fix your mess an absolute nightmare in figuring out what the stupid customer did.

[Fearless V K]

The ONLY reason I registered for this useless forum was to say this:

You all need to get over yourselves. You have (obviously somewhat tech savvy) users looking for a little help. What do you do? You get all high and mighty about sharing your precious knowledge with us "mere" users.

If I screw something up, that's my problem and I'll have to pay to get it fixed. What harm does it do to help me reset the web interface Administrator Mode password? And no, it's not any of the defaults that I've located here or anywhere else. We acquired it the purchase of another company, so I have no idea what the previous (and now absent) administrator set it to.

In your particular situation, there are only two ways I have been able to successfully reset a lost admin password.

1. Log into Web Image Monitor as username: supervisor, and leave the password field blank. Only newer machines have this 'back door' method of resetting the password.

2. If your machine does not have the supervisor login ability, and the Service Mode memory clear does not work, you will more than likely need to replace the copier's NVRAM.

(I have tried to reset the admin password before from the 'memory clear' SP modes mentioned in previous posts, and it did not work.)

Hopefully by providing this unselfish bit of tech help, I am taking the first critical steps in getting over myself.

[skinnypuppy]

Password reset

If you are talking about the Web interface password the service program mode to reset this 5-828-074

The password will then be deleted. And there will be no password. When the admin login window pops up leave both fields blank and click ok to login. Reset the password to what ever you like in security settings. Yes this does work!!

[Lagonda]

I am a network engineer (servers, routers, firewall's, switche's etc...). My company is downsizing and the "copier tech" we had on staff is no longer with us. We cannot hire anyone else and our IT budget is over spent to say the least.

This is sweet revenge!!!!!! How many times has an IT wally changed the password then left the company and not told anyone else the new code leaving the poor bloody copier tech to hack his way in, something he was never trained for and definatly wont get any credit for!

[lialdd]

Man, I just re-read this thread again... if I talked like this to noobs who ask me computer questions I'd be hunted down and shot for being such a jackass. Less commentary, more info. A disclaimer is all you need.

"Help me, the Internet is broken!"
"Hmm, works fine for me. Obviously must work for you since you're posting on it."
"No sorry, I'm not good with computers. I mean I can't send emails with Outlook, it says SMTP Server Not Available. Maybe I need to change my server?"
"LOL do you even know what an SMTP server is? Didn't think so. Try calling GeekSquad, at least they're qualified to be messing with settings like that."

... 20 posts later ...

"Yeah, some ISPs block SMTP traffic, so you need to change mail.yourcompany.com to mail.isp.com when you travel. Have a nice day!"
"Finally that worked, you unhelpful prick."
"LOL be grateful I stooped down to your level. Now do us all a favor and don't touch a computer 'til you get your A+ Certification."

[Scott_Lewis]

To help an end user or not

I joined this forum for one primary reason..... purely selfish.... I was looking for help with servicing copiers. Very quickly I learned that I got more than a little satisfaction with helping out here and there.

Having been a participant of chat rooms on and off since somewhere around the mid 80's I don't write a lot just for the 'fun' of writing. The novelty wore off long ago. Thus I tend to limit my time on-line.

So, what little time I do spend here, I choose to help fellow techs for the most part. I already spend 8 hours a day, 5 days a week helping clients. My spare time (like right now) I would prefer to spend helping and being helped by fellow techs.

This site is really a club for us techs. At least that is how I see it. How we choose to spend our time or choose to help is really up to each one of us. Any end user should feel priveledged to receive any helpful response while they are in OUR CLUBHOUSE.

that's my 2 cents........

[E Winter]

I was looking after a "technician-only-board" like this for a long time. Finally a work mate gave me the hint to check out copytechnet and I'm glad that I've joined the club. There's nothing like this here in germany (at least nothing with more than just a few active users^^)

So yes - let's keep this for technicians only. As a matter of fact there are enough communites where end-users including some volunteering technicians are helping other end-users.

[banginbishop]

If any one is in doubt of what this website is about then look under the main title is says:

An online community for copier, printer, and fax technicians.

Simple - If you don't agree with the above statement, make your own website up and devise your own rules.

[suckis]

banginbishop, you mean this:




Scott_Lewis, I absolutely agree with you in everything you said.

Well, I studied electronics and I work as a copier/fax/printer/scanner/lfp technician for about 7 years. There is one thing that I know for sure. Books (manuals as well) are made for all us and we have to read them. Operation manuals are for the users, service manuals are for the technicians. Manufacturers know much better than we know which passwords to include in operation manuals and which manuals to include in service manuals. They also manufacture machine so I can get a job and work. And if a friend of mine asked me for a "service" password I would prefare to go to his place to fix what he wants with no charge than tell him the "service" password because it's me that will be running finally to fix the prob.

We all have mouths to feed, we all want to help each other but we must be very carefull in what we say to users.