Ricoh Password Reset Help

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  • tecaldryn
    Technician
    • Apr 2010
    • 23

    #76
    Originally posted by nilsonmorales
    i have this manual 3235c if you want just i need you explainme how you reset this problem ok send me a email nilsonmorales@hotmail.com i have the same problem my english sucks
    just speak spanish
    saludos desde el salvador
    tnx in advance
    aldrynalain@hotmail.com, se estiver ao meu alcance

    Comment

    • Tricky
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 2621

      #77
      Originally posted by andym
      I got a 3228 and SP7810 isn't on there. In service mode, special service mode or factory mode. I've got the same thing. Machine come back and someone has been ducking around with the supervisor password.
      I've had a look for 7810 and couldn't find it either on a MPC2500.

      While we are on the subject it would appear as instructed in the service manual that replacement of the nvram for whatever reason goes as follows.

      Print out the settings, I cannot remember which code it was but I got a rather imposing stack of double sided A4. This is obviously for a backup if all else fails. Upload the nvram to a sd card. Replace the nvram with a new one and download the settings back to the machine.

      I got a rather unpleasant surprise when I found the machine still had the customers passwords. Yes and as later advised by Ricoh tech support, backing up to sd card backs up passwords.

      Comment

      • andym
        Technician

        50+ Posts
        • Oct 2008
        • 90

        #78
        Originally posted by skynet
        I've had a look for 7810 and couldn't find it either on a MPC2500.

        While we are on the subject it would appear as instructed in the service manual that replacement of the nvram for whatever reason goes as follows.

        Print out the settings, I cannot remember which code it was but I got a rather imposing stack of double sided A4. This is obviously for a backup if all else fails. Upload the nvram to a sd card. Replace the nvram with a new one and download the settings back to the machine.

        I got a rather unpleasant surprise when I found the machine still had the customers passwords. Yes and as later advised by Ricoh tech support, backing up to sd card backs up passwords.
        Yes. SP5 something or other is the SP-Print. Canon call it P-Print. Kyocera call it Maintinance Print. It's just a list of all the settings. Yes there's a lot of it. It's actually a hard copy of what goes on the SD-Card. There should be a version of it in the copier somewhere of the factory SP-Print for non-default data. Btw. don't ever throw that one away.
        Ricoh's are essentially a Unix system. If you look on that sp-print will probably list which version of NetBSD the copier runs.
        Everything on Unix is a file. I wonder if Vim or Gedit can read the file on the SD-Card.

        Comment

        • nick40
          Technician
          • Jan 2011
          • 47

          #79
          Originally posted by skynet
          I've had a look for 7810 and couldn't find it either on a MPC2500.

          While we are on the subject it would appear as instructed in the service manual that replacement of the nvram for whatever reason goes as follows.

          Print out the settings, I cannot remember which code it was but I got a rather imposing stack of double sided A4. This is obviously for a backup if all else fails. Upload the nvram to a sd card. Replace the nvram with a new one and download the settings back to the machine.

          I got a rather unpleasant surprise when I found the machine still had the customers passwords. Yes and as later advised by Ricoh tech support, backing up to sd card backs up passwords.
          When I had the first machine with unknown admin and supervisor passwords, I've called Ricoh and they told me to replace the nvram and make sure that I did not upload the info and then downloaded because that would put me right back were I was.
          He said that I had to print the SMC reports and then input the settings manually.

          Comment

          • Tricky
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2009
            • 2621

            #80
            Originally posted by nick40
            When I had the first machine with unknown admin and supervisor passwords, I've called Ricoh and they told me to replace the nvram and make sure that I did not upload the info and then downloaded because that would put me right back were I was.
            He said that I had to print the SMC reports and then input the settings manually.
            What all of them?

            SP5990 / 01 (all) gave me everything, about 30 double sided pages.

            Another tech suggested just SP5990 / 06 (non default) 2 pages

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900

              #81
              Just the non-default
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

              Comment

              • systempros

                #82
                Re: Ricoh Password Reset Help

                Originally posted by Cipher
                SP7810 I think will do it.
                Purchased this Savin 4022 from an auction as-is/where-is.. I know how to get into service mode but I need to reset device so I can get into the web admin.

                Tried re-initializing printer to no avail.. Would rather not delete program unless that is where I need to be in order to reset device back to defaults.

                Any help would be greatly appreciated..

                Comment

                • JustManuals
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2006
                  • 9838

                  #83
                  Re: Ricoh Password Reset Help



                  $12.77 and instant download.

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