Ricoh 1224c poor print ouput and copy quality!!

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  • jonbonse
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 736

    #1

    Ricoh 1224c poor print ouput and copy quality!!

    Strange image faults happening on my clients Ricoh 1224c!

    The colour is changing and varies over the prints and copies.

    When you print a gray coloured image, it comes out cyan!

    Black seems to be ok but when printing the config page but where the text is white in the title bar, its like the black has blurred over the white text.

    All the dev units are turning correctly. Not sure when or if they have been replaced.I swapped the PCU with a known working one.

    Using genuine Ricoh M2 toner.

    Fuser looks clean.

    The text on copies looks washed out slightly.

    Cleaned the optics. . . .

    Cleaned LD unit inside and out.


    Pulling my hair out over this one!!

    I know these are bad machines but there is no way of upgrading!

    Would be happy if there are any service bulletins available!

    I have attached examples of the problems!
    Last edited by jonbonse; 11-24-2009, 06:56 PM.
  • Fearless V K
    Senior Tech

    500+ Posts
    • May 2007
    • 620

    #2
    looks like developer units to me.
    Don't take that toner with me!

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      I'd second that. I'd chuck a full set of dev units and a brand new PCU in, nice clean slate then.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • Venom
        Technical/IT Support

        500+ Posts
        • Nov 2009
        • 765

        #4
        The dark lines is the pcu cleaning blade not cleaning. The light streaks are the dev units....i found that toner clumps up in those, you can shake the hell out of them and it clears up the faint lines. Also clean the laser slit glass.
        IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

        Comment

        • Koosie
          Trusted Tech

          100+ Posts
          • Nov 2008
          • 121

          #5
          WOW! That machine is making good quality prints! You're not gonna get better than that!!

          I agree : White lines : dev units
          Black lines : PCU

          Comment

          • jonbonse
            Senior Tech

            Site Contributor
            500+ Posts
            • Jun 2009
            • 736

            #6
            Thanks guys!!

            The fork and shovel image in the document named 'south_quality3.pdf' is coming out cyan when it should be grey scale too. . . .

            Any ideas on that?

            Thanks!

            Comment

            • Venom
              Technical/IT Support

              500+ Posts
              • Nov 2009
              • 765

              #7
              if you copy a b/w original in colour then yes you get cyan like sometimes
              IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

              Comment

              • nmfaxman
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2008
                • 1702

                #8
                Roll it out to the parking lot and charge $5.00 a shot with a baseball bat.
                This will give the customer the down payment for a average color box.
                The Ricoh 12XX series won't even work as a good boat anchor because it's edges are rounded.
                If you use it as an anchor, tie the salesman that sold it to the chain.
                Cost replacement for simple PM parts are almost as much per click as an inkjet in the Sahara desert.
                Why do they call it common sense?

                If it were common, wouldn't everyone have it?

                Comment

                • jonbonse
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jun 2009
                  • 736

                  #9
                  Originally posted by Venom
                  if you copy a b/w original in colour then yes you get cyan like sometimes
                  Im with you on that but this is from a print and not a copy!!!

                  Comment

                  • jonbonse
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Jun 2009
                    • 736

                    #10
                    Originally posted by nmfaxman
                    Roll it out to the parking lot and charge $5.00 a shot with a baseball bat.
                    This will give the customer the down payment for a average color box.
                    The Ricoh 12XX series won't even work as a good boat anchor because it's edges are rounded.
                    If you use it as an anchor, tie the salesman that sold it to the chain.
                    Cost replacement for simple PM parts are almost as much per click as an inkjet in the Sahara desert.
                    Hehe. . . . . . . ill never touch one of these again after this one!!

                    Comment

                    • Saviour
                      Technician

                      50+ Posts
                      • Oct 2008
                      • 57

                      #11
                      Two things on this thread, the first should be of encouragement. I have had these machines running since they came out and have had not had particular problems and they are still going strong even one that came over from UK. Secondly although I agree completely with diagnoses given on on case the black line where infact being caused by a paper getting kammed inside the drum unit / PCU right by the cleaning unit. The problem is there is no way of seeing this or to get to it except by dismanleing the PCU. Should not be too much of a problem if you get another pair of helping hands and worktop insteaad of the carpet.
                      Voluntary assistance can be your greatest gift once you do not degrade the recipient.

                      Comment

                      • zyqwiz
                        Trusted Tech

                        250+ Posts
                        • Jun 2009
                        • 333

                        #12
                        You need to regularly run the ACC for copying and all the printing resolutions - this makes a big difference to the grey reproduction.

                        When printing, the print quality settings make a huge difference - try a 'user setting' and set 'gray reproduction' to 'K (Black)'

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