RICOH 3224c NAS STORAGE

[treks]

3224c

ok.
ok. Already realized.
Thanks for the help.

Domingos

[KenB]

I have to take issue with that - I'm tired of fighting with Windows while trying to configure Scan to Folder, or IT directors who have the system locked down tighter than a Joan Rivers' Facelift, or IT directors who have no clue what SMTP authentication is let alone have a password for you.

I'd like to see Ricoh allow scanning to a READ ONLY folder on a SMB share on the machine's HDD. Firmware on all Ricoh's current models is NetBSD based, so viruses are just about nonexistant, and wouldn't be a problem on a read only partition anyway.

Hi, Shadow,

It looks like we've hit on a somewhat hot topic here.

I agree with you completely - the MFPs really should have a shareable partition for sharing scans.

I don't know if how many of us are aware, but Linux based MFPs of at least one brand have already been hacked, and wound up spreading viruses. I think that was about 2 years ago, but I don't remember exactly.

It took a long time to find because the MFP was the last place anybody expected to find the problem.

[Shadow1]

If I remember correctly the hacker in that case needed physical access to the machine in order to load the virus, but it would probably be a lot easier now with the abundance of remote firmware updates. Imagine the hell that would result if somebody hacked an @Remote device and had it update every MFP in a large account to forward everything that hit the CCD to Dr. Evil?

Its not just Ricoh devices either - most brands have some sort of remote firmware update capability, and a lot of devices are allowed through the firewall now because of reporting services like @Remote.

Just about anything not burned into ROM is hackable, but in Ricoh's defense the Linux / Unix / BSD (My fellow geeks collectively refer the the Unix family and derivatives as *nix) based machines are much less prone to infection.

EFI has both Windows Embedded and Linux based Fiery's. I have seen the Windows versions so badly infected I'm surprised they didn't sprout legs and crawl across the floor, but I have never seen a single infected Linux Fiery. I've also never seen a Linux Fiery crash except for hardware failures. Given that track record you'd think fiery would make provisions to load Virus / Spyware software on their WinDoze versions (I know about the remote desktop login, but most security suites don't recognize Window Embedded as a supported OS)

Back on to the off-topic topic - I've thought about making sales include a small hub and snap drive with for some of the more notorious customers, but its hard enough to get them to put the right machine, let alone a complete solution.

[KenB]

One of the more challenging installations is where the customer has to have Scan to Folder, but is on a Peer to Peer network, with no server to be seen.

The last thing you want to do is open up a share on each user's PC - too many gotchas. Even using one lucky user's computer to "serve" the scans has its drawbacks; the Microsoft EULA agreement of not connecting more than 10 PCs to a share is always a potential issue.

At least the newer machines have the "Scan to USB" option available, so that the user can scan their documents and walk away with them on a jump drive, or "Scans on a Stick", as we like to call it.

[Choro1dal]

Typically Ricoh MFDs hard drives are partitioned, each partition has a specific use. (Copying (Scan once copy many), Doc Server, Print Spooling, Store File, Locked Printing, Yadda Yadda Yadda).

Depending on the model it is possible to scan a hardcopy and save it locally on the MFD's hard drive.

There are a couple of methods of achieving this.

Document Server

Hardcopies can be stored on the document server or electonic files can be printed to it, these can be viewed using WIM. They can also be downloaded to a local drive/network share using WIM although some models will require a Media Link Board. (Also known as a File Format Converter.)
To reduce the risk of filling a partition it is possible to configure User Tools to delete files after a specific time limit of your choosing.

If the customer has User Authentication enabled it is possilbe to store the file on the hard drive and protect it with a user name and password combination.

Files not protected can be viewed/printed/managed by all.

Those which had been protected could only be managed by the 'File Administrator' of the MFD.

Users can access their protected files by logging in with their user account credentials at the MFD or by WIM, using the same credentials. (User Mode login)

Scanner

This functionality is also available on most Ricoh MFDs using the Scanner option and selecting 'Store File'. The same benefits are available as with the Doc Server. Additioanlly, files stored using this method do not have to have User Authentication enabled to secure them. Each file can be protected individually.