My company has just picked a customer that have Savin 4035sp copiers and I know nothing abaut the setup for scanning does anyone have any documentation on the procedure,if so please send to crijd@yahoo.com. And if you could add any insight to my situation, the setup use to work untill they changed Servers. My first thaughts are now different Ip's the second is Firewall. IT is saying now it's asking for password which I have no Idea what that would be I don't even know default password. Next is authentication. Please help thanks in advance JDD