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  • markjuk
    Technician
    • Dec 2009
    • 26

    #1

    mark

    iam having a bit of fun with a printing problem, iam networking a 3245 and the prob is, the customer is using word 2007 and they want too use the envelope option ive set the bypass too LD envelope setting and you can print from the pc, but the copier pulls through 2 enveolpes and prints on the second one and the first is blank, if you load the m/c with only one envelope then it feeds it through and it comes out blank!
    ive tryed too change the word settings and it looks like a tab prob but iam foxed at the mo, so any help would be greatfully recived
  • Venom
    Technical/IT Support

    500+ Posts
    • Nov 2009
    • 765

    #2
    In word you must set envelope size, probably size 10.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900

      #3
      Sounds like you set it for LD = Ledger not DL = A4.. If the former, that is why it is pulling in 2 pcs and blanking the first.
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

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      • markjuk
        Technician
        • Dec 2009
        • 26

        #4
        cheers guys ill try them and get back too you!

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