Ricoh 5100n printer, parts of page missing.

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  • fixthecopier
    ALIEN OVERLORD

    2,500+ Posts
    • Apr 2008
    • 4714

    #1

    Ricoh 5100n printer, parts of page missing.

    I got a warranty call on this printer a couple of months ago and replaced the fuser and the back door. Now when the customer prints anything large like 8 or more pages, the job will leave out large parts of the page every 2 or 3 pages. Then the machine will stop and flash a "low fuser temp" fault and tell them to cycle the power. I had them reinstall the drivers and that did nothing. I took the printer back to the shop to test, but wanted to know if anyone has seen this?
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
  • fixthecopier
    ALIEN OVERLORD

    2,500+ Posts
    • Apr 2008
    • 4714

    #2
    In an effort to help someone, I will let you know the temp error was from Ricoh sending me a 220 volt fuser for a 110 machine.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

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