2232 C yellow toner keeps asking to add toner

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  • Rick
    Trusted Tech
    • Mar 2007
    • 277

    #1

    2232 C yellow toner keeps asking to add toner

    This machine keeps asking for toner even thought I have changed it . In also vacuumed the toner tube to make sure there is no obstruction . Any ideas anyone ?
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Check the pump. Make sure the developer is actually turning.
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    • Llama God
      Service Manager

      1,000+ Posts
      • Mar 2009
      • 1353

      #3
      Check to see whether the dev unit is full of toner when you pull the shutter open on it. If it is, it's the dev unit or the drive to that, if it isn't then it's the toner supply.

      In short, I agree with Jomama.

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      • mowpro
        Technician
        • Aug 2008
        • 43

        #4
        its most likly the pump. but check to make sure the black disk is in the hopper ive seen them missing and it will give you an add toner condision

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        • Copierdocisleofman
          Senior Technician

          50+ Posts
          • Aug 2009
          • 86

          #5
          Toner supply unit is probably faulty, if vacuuming out the tubes doesn't work, change the yellow toner supply unit.

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