Anyone used APP 2 ME yet

[paulg]

Had to set this up at a customers when they got their new 4001's . Was very simple to set up bit odd using google desktop but the customer was real pleased with the simple scanning and locked/ follow me print. No cost involved at all to the customer if they have a compatiable device..

[Jomama46]

Do you need to do anything to the Java card or just insert it into the machine?

[Jomama46]

Oh wait, with the 4001 it is embedded right?

[Vulkor]

I can't find ANY info on the Ricoh 4001 except for the press release. Nothing on the TSCweb.net or RFG-esource sites. App2me. hmm Sounds like more pains to me. I uninstall Google Desktop on every PC I see. Nothing but spyware these days.

[Jomama46]

App2Me | Ricoh

Its the same as the 4000 except it has no mono scanner option and comes with PS installed. Plus has the embedded app2 me and the PPDM

[Vulkor]

Cost a bit more for those extra features? Can't say many of my customers use Postscript.

Thanks for the Link to the APP2Me website. I'll need to learn it. As the Connectivity Geek here I have to learn all this stuff cause some salesman is gonna hype it.

[Jomama46]

Sorry Vulkor, by PS, I should have said Print-Scan. Surprisingly the machines are priced the same as the privious color-scanner, Print-scan models. Just added value (?) with the App2me and PPDM.

[Vulkor]

Ahh So no basic models anymore. Gotcha. Still got to read the APp2me info, busy Friday. Calls continusouly rolling in. The PPDM you mention. Has something to do with customer customizing scan info? I've not heard of it before. I've set plenty of people up to scan to folder and email, and scanrouter over the years.

[Jomama46]

Its a package of 4 or 5 software packs for OCR, for doc management, for scanning, etc. The machine has it embedded in it and it comes with one license, I think.

http://www.ricoh-usa.com/solutions/solution_features.asp?pCategoryId=74&pSubCategoryId=57&pProductId=1536&pCatName=Solutions&pSubCatName=Scan,%20Capture%20&%20Imaging&pProductName=Personal%20Paperless%20Document%20Ma&tsn=Ricoh-USA

[Fearless V K]

If you are a Ricoh family dealer, you can get the PPDM nfr version free for demo/office purposes. The copier needs to be JAVA enabled for the program to work.

[Vulkor]

Ahh none of the machines come with Java Enabled. That is extra cost and customers won't pay for it. That would be why I'm not familiar with it. If we haven't ordered it, then I don't get to learn it.
This PPDM looks cool, but lots of trouble for all the Hillbillies we have living here. As in me always coming out to see what is the little problem. I watched all that stuff on APP2Me.
I don't see Support for User Codes. Is that deep inside the driver as usual? Also the user have to ALWAYS go to the Machine and Select their name and tell it to print? I didn't read anything about automatic printing. Sounds like it is describing locked or hold printing.

Also most of my customers get handed papers and told go scan this. Most of them aren't gonna WALK back to their PC, configure Settings and then walk back to the MFP.
App2Me in is just glorified TWAIN.

[paulg]

When I set up today after loading in the app 2 me manager it asks for a username and an optional password, so the users icon on the app2me screen can be password protected (alphanumeric).
The java card came installed with the devices i belive as standard (I have nothing to do with sales thank god) i think the older devices need to have a java card bought.
The printer allows you from the actual gadget in the desktop to add a pin (numeric). You can drop office and pdf files on the Icon or use as a standard printer driver. From what i understand it is a universal pcl driver and you select your icon on the screen and decide which files you want to print and if they have a pin you of course need to enter.
Like you say its an option but many offices, schools and hospitals now insist on locked print and many follow me printing at least as an option. We did set up a normal pcl driver as well as like you I could see a repeat call if it became to complicated for some..
But the install was childs play and in the small site we installed with a couple of m/c's the Customers IT admin and I discovered your print is sent to all the devices enabled and the customer walks and up and selects from whichever mfp they like. The new mfps were picked up by the manger program straight away once enabled.


I have to say quite impressed I can imagine its far from perfect and I may have been lucky with the customers setup

The scanning was simply select the scan function and press the green button with some basic options on the customers screen. Cant speak for all customers but the users in this small office most very non techy minded picked up straight away. They seemed to like the fact they can set up at the pc and then walk up and no fiddly with the touch pannel options. But i guess time will tell how well they get on with it.

Im sure the system is not perfect but i was impressed by how simple it was to set up and how impressed the customers were. The only minus point was the google desktop but the customers it admin loaded the enterprise version which he said was far better from his point of view. Not being a network guru i was simply glad it all worked out so well.

[RicohSE]

PPDM is not really Doc Mgt but is really a fantastic offering. Customer's are loving it.

[unisys12]

PPDM is not really Doc Mgt but is really a fantastic offering. Customer's are loving it.

What's not to like? I mean, I haven't been able to play with it, but it actually seems better than the scan engine in eCopy PaperWorks. I mean even that cannot create form field PDF's!!!

[Jomama46]

It seems part of it is a replacemet for DesktopBinder