mpc-7500

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  • T911
    Senior Tech

    500+ Posts
    • Jun 2007
    • 628

    #1

    mpc-7500

    i place a legal sheet in the adf, feeds it to adf reg and stops doesn't show a jam just stops and it wants you to choose the legal tray, aps is on but when i arrived someone changed the tray settings. i put all the trays back to the correct settings sizes and directions. when i use letter size through the df landscape it will take it from the tandem tray, but when i feed it through letter (r) it will rotate it and still take it from the tandem tray because it is set up as the default even though tray 3 is set up in the same direction. i know i'm missing something they must have changed, but couldn't get it today. if i mannually select the legal tray when i place the legal paper in the adf it will work but can't do mixed originals and aps is on. help appreciated. thanks T
  • GhostInTheMachine
    Technician

    50+ Posts
    • Feb 2010
    • 88

    #2
    I have had the customer change the paper size and get it set on 8 1/4 x 14 instead of 8 1/2 x 14. At first glance it looks like the right size. You have to look closely to see the little 1/4. This will cause your symptoms.

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