Can Not Printing Custom Size Paper Gestetner MPC 2500 from bypass tray

[Yetno.0103]

I Have problem when print custom paper size (490 mm x 300 mm) from bypass tray on gestetner mpc 2500, when i click print on computer, the data in led was on and flash for 3 or 5 times but my document didnt printing. I tried print A3 and A4 from bypass and every thing running well. So any one here have promblem like that, give me your solutions....

I Attach my document here
map..pdf

[Venom]

Do you need to enter a User Code to do color printing?

[Yetno.0103]

No I dont, My operating system is windows 7, i downloaded new driver from ricoh site. I can print pdf file now, but i cant print corel file. any suggestion

[MTMEX]

No I dont, My operating system is windows 7, i downloaded new driver from ricoh site. I can print pdf file now, but i cant print corel file. any suggestion

in service mode in feed section turn on bypass auto detect

[ccchuah]

can't print custom size

From the printer properties, select the by-pass tray, enter the specify size, try to print again.

[KenB]

It looks like your custom page size is larger than what the machine will support. According to the Product Support Guide, the largest supported size is 12 x 18 in, or 305 x 457 mm.

My hunch is that you're using the auto scaling feature of Acrobat (or Reader), so the page prints.

Corel (I'm assuming CorelDraw) is a different animal completely, and is probably one of the most difficult applications to print from reliably. You may be forced to convert the document to a PDF to print it; I think that CorelDraw can do this natively.

[Yetno.0103]

It looks like your custom page size is larger than what the machine will support. According to the Product Support Guide, the largest supported size is 12 x 18 in, or 305 x 457 mm.

My hunch is that you're using the auto scaling feature of Acrobat (or Reader), so the page prints.

Corel (I'm assuming CorelDraw) is a different animal completely, and is probably one of the most difficult applications to print from reliably. You may be forced to convert the document to a PDF to print it; I think that CorelDraw can do this natively.

Maksimum Area When using Printer fuction 305 mm x 600 mm, but when you are using copier function just 305 x 457 mm can be print. I want to print 300x490 mm from my computer. I can print it when i convert my corel file to pdf file (publish pdf) but when i want to print from corel application it cant.
Custom Size..jpg

[Yetno.0103]

From the printer properties, select the by-pass tray, enter the specify size, try to print again.

Yup I know that.

Yup..jpg

[Yetno.0103]

in service mode in feed section turn on bypass auto detect

i ill try your idea, thanks