Lanier 6720

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  • ucinn
    Trusted Tech

    250+ Posts
    • Jun 2009
    • 383
    #1

    Lanier 6720

    Do any of you old Lanier techs remember what a U4 error code is on one of these? Had one come in, don't have the error codes anymore.
    Tags: 672, 720, anymore, box, bypass tray, code, codes, error, error code, error codes, front cover, full, lanier, panasonic, parts, replacement, service, techs, toner, used toner, user, waste toner
    • teebee1234
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1670
      #2
      I'm pretty sure it's waste toner full. If you don't have a replacement and just empty it, you will probably need to wash it out to clean the part that sits in the photo interrupter. The bottle is translucent and toner will stick to the walls causing it to continue reading "U4". "U" codes are related to "user" issues and I believe this is a Panasonic box.

        Comment

        • ucinn
          Trusted Tech

          250+ Posts
          • Jun 2009
          • 383
          #3
          Originally posted by teebee1234
          I'm pretty sure it's waste toner full. If you don't have a replacement and just empty it, you will probably need to wash it out to clean the part that sits in the photo interrupter. The bottle is translucent and toner will stick to the walls causing it to continue reading "U4". "U" codes related to "user" issues and I believe this is a Panasonic box.

          Yes, I couldn't remember which was which.. there was a u4 and u1.. 1 was used toner, the other was front door open. Thanks.,

            Comment

            • teebee1234
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670
              #4
              That sounds more like it, I was a little fuzzy on which was what. How is it you can still service it? Are parts still available?

                Comment

                • ucinn
                  Trusted Tech

                  250+ Posts
                  • Jun 2009
                  • 383
                  #5
                  Originally posted by teebee1234
                  That sounds more like it, I was a little fuzzy on which was what. How is it you can still service it? Are parts still available?
                  No parts are available that I know of. It's a chargeable call, so I was going to tell them they need to find a used toner bottle somewhere or how to fix it. I'm sure they don't want to pay to have me come out and tell them I can't fix it.

                    Comment

                    • teebee1234
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2008
                      • 1670
                      #6
                      Looks like Precision Roller has some parts available. You can direct them there.

                        Comment

                        • zyqwiz
                          Trusted Tech

                          250+ Posts
                          • Jun 2009
                          • 333
                          #7
                          Luckily our system still has the old errors on for the sake of service history as I've not seen one for about 10 years!

                          U0 COPY/KEY COUNT METER PROBLEM
                          U1 FRONT COVER PROBLEM
                          U4 PAPER JAM IN SORTER
                          U5 DUPLEX DRAWER NOT SHUT
                          U6 SIDE DOOR NOT SHUT
                          U10 DOCUMENT FEED COVER IS OPEN
                          U11 SORTER/STAPLER PROBLEM
                          U12 STAPLER EMPTY
                          U13 TONER EMPTY
                          U14 WASTE TONER BOTTLE FULL
                          U15 BYPASS TRAY PROBLEM

                            Comment

                            • ucinn
                              Trusted Tech

                              250+ Posts
                              • Jun 2009
                              • 383
                              #8
                              Originally posted by zyqwiz
                              Luckily our system still has the old errors on for the sake of service history as I've not seen one for about 10 years!

                              U0 COPY/KEY COUNT METER PROBLEM
                              U1 FRONT COVER PROBLEM
                              U4 PAPER JAM IN SORTER
                              U5 DUPLEX DRAWER NOT SHUT
                              U6 SIDE DOOR NOT SHUT
                              U10 DOCUMENT FEED COVER IS OPEN
                              U11 SORTER/STAPLER PROBLEM
                              U12 STAPLER EMPTY
                              U13 TONER EMPTY
                              U14 WASTE TONER BOTTLE FULL
                              U15 BYPASS TRAY PROBLEM
                              I'm glad I wasn't able to get ahold of him yet... looks like the sorters the problem then. Thanks

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