MP7500 - SC620 with Finisher?

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  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4299
    #1

    MP7500 - SC620 with Finisher?

    I've got an MP7500 which gives me an SC620 when I connect the finisher (the machine standalone works just fine). But the manual tells me the SC620 relates to a communication failure with the ARDF?

    What the heck, what do I got here, a case of mistaken identity?
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!
    Tags: 500, ardf, business, communication, connect, download file, ect, failure, fine, finisher, firmware, image, manual, mis, model, mp7500, mpc, mrwho, nec, plockmatic, time, video, wrong
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Could be it's the wrong finisher for that model. Or, the right finisher but the wrong firmware revision. What model is it?
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • mrwho
          Major Asshole!

          Site Contributor
          2,500+ Posts
          • Apr 2009
          • 4299
          #3
          Lemme see... It's a B700 finisher with a B704 cover interposer. Oddly enough, the finisher firmware doesn't show up on the list when I update the machine, even though I checked and double-checked that I have the firmware on the SD card.
          ' "But the salesman said . . ." The salesman's an asshole!'
          Mascan42

          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
          Ibid

          I'm just an ex-tech lurking around and spreading disinformation!

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865
              #4
              This finisher (SR980) is Venus (3260 and MPC6000/7500) only apparently. Compatible finishers for MP7500 are SR841, 842, 4000 and the Plockmatic.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

                Comment

                • mrwho
                  Major Asshole!

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 4299
                  #5
                  So you mean that, before I came to this machine (it's the first time I'm messing with it) some jackass swapped the machine with a non-compatible one?

                  Great way to start a week!
                  ' "But the salesman said . . ." The salesman's an asshole!'
                  Mascan42

                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                  Ibid

                  I'm just an ex-tech lurking around and spreading disinformation!

                    Comment

                    • TonerMunkeh
                      Professional Moron

                      2,500+ Posts
                      • Apr 2008
                      • 3865
                      #6
                      Maybe. According to the service manual frontpage this finisher isn't compatible with the Martini C3 anyway.
                      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                      Hit it.

                        Comment

                        • Gary Bowen
                          Bowdog

                          250+ Posts
                          • Mar 2008
                          • 250
                          #7
                          According to the Product Support Guide for the MP 7500 the B700 Finisher (SR 4000 Booklet Finisher) is compatible with this machine.

                            Comment

                            • Gary Bowen
                              Bowdog

                              250+ Posts
                              • Mar 2008
                              • 250
                              #8
                              The descrition of the problem says BICU ADF communication/timeout error.
                              The problem says "After 1 data frame is sent to the FINISHER MBX, an ACK signal is not received within 100mS, and is not received after 3 retries".
                              The possible causes listed are: (1) serial line connection unstable; (2) external noise on the line.

                                Comment

                                • TonerMunkeh
                                  Professional Moron

                                  2,500+ Posts
                                  • Apr 2008
                                  • 3865
                                  #9
                                  I've just had a look at the peripherals section of the manuals. It lists the B700 finisher TWICE. It may be the finisher is internally the same but has different control boards.

                                  Manual..JPG

                                  Might be worth checking.
                                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                                  Hit it.

                                    Comment

                                    • Gary Bowen
                                      Bowdog

                                      250+ Posts
                                      • Mar 2008
                                      • 250
                                      #10
                                      Yes. Apparently the B700 is the SR970/SR980/SR4000. However, all 3 appear to be compbatible with the MP 7500. Here is the latest (I believe) firmware history for that finisher.
                                      Attached Files

                                        Comment

                                        • mrwho
                                          Major Asshole!

                                          Site Contributor
                                          2,500+ Posts
                                          • Apr 2009
                                          • 4299
                                          #11
                                          Originally posted by Gary Bowen
                                          The descrition of the problem says BICU ADF communication/timeout error.
                                          The problem says "After 1 data frame is sent to the FINISHER MBX, an ACK signal is not received within 100mS, and is not received after 3 retries".
                                          The possible causes listed are: (1) serial line connection unstable; (2) external noise on the line.
                                          You're right - I just looked at the first line, "BCU ↔ ADF communication/timeout error". Seems like a typo.
                                          ' "But the salesman said . . ." The salesman's an asshole!'
                                          Mascan42

                                          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                                          Ibid

                                          I'm just an ex-tech lurking around and spreading disinformation!

                                            Comment

                                            • mrwho
                                              Major Asshole!

                                              Site Contributor
                                              2,500+ Posts
                                              • Apr 2009
                                              • 4299
                                              #12
                                              Looks like we'll never know what caused this - the machine is going to be stripped out of the finisher and is getting an output tray.

                                              Cheers!
                                              ' "But the salesman said . . ." The salesman's an asshole!'
                                              Mascan42

                                              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                                              Ibid

                                              I'm just an ex-tech lurking around and spreading disinformation!

                                                Comment

                                                • stephend
                                                  Senior Technician

                                                  250+ Posts
                                                  • Apr 2009
                                                  • 306
                                                  #13
                                                  Easiest solution )

                                                    Comment

                                                    • mrwho
                                                      Major Asshole!

                                                      Site Contributor
                                                      2,500+ Posts
                                                      • Apr 2009
                                                      • 4299
                                                      #14
                                                      We're trying to recover this finisher nonetheless. Anyone has the SR4000/B700 firmware handy?

                                                      Cheers!
                                                      ' "But the salesman said . . ." The salesman's an asshole!'
                                                      Mascan42

                                                      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                                                      Ibid

                                                      I'm just an ex-tech lurking around and spreading disinformation!

                                                        Comment

                                                        • iMind
                                                          Vacuum Cleaning Expert

                                                          1,000+ Posts
                                                          • Mar 2008
                                                          • 1116
                                                          #15
                                                          DON`T download file there is someone in need of it Thanks, iMind: B700.rar ... at uploaded.to - Free File Hosting, Free Image Hosting, Free Music Hosting, Free Video Hosting, ...
                                                          sigpicWe can all Win, but at the end we all loose. Save the greyhound

                                                            Comment

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