Ricoh Aficio 2035e/45e's fax with 15-03 "check network connection problem." on LCD

[xlbizs]

Dear all,

the Ricoh Aficio 2035e/45e's fax with red light & with a message of check the netowork connection. after pess the cancel, the fax working fine with out going & incoming faxes, the red light still there. exchange with another fax card still the same. any solution. thank

[teebee1234]

Here you go, I pasted this from the TSC site (I've run into this myself)...(on a side note, have you been in the Petronas Towers? They look amazing)

These codes are associated with Auto E-mail Reception and normally occur when Reception Protocol is set to on even though Auto E-mail Reception function is not being used. If you are not using Auto E-mail Reception follow the steps below:
1. Press the [User Tools Key]

2. Use the down arrow key to scroll to [System Settings] and press [OK]
]
3.Use the down arrow key to scroll to [File Transfer] and press [OK].
4. Use the down arrow key to scroll to [Reception Protocol] and press [OK].
5. Use the down arrow key to scroll to [Off] and press [OK].
5. Press the [User Tools Key] to exit.
Note: Auto E-mail Reception is the polling of an E-mail address to receive the e-mails by Internet Fax. When Auto E-mail Reception is turned on the machine periodically checks the e-mail server for incoming e-mail and downloads it as necessary.

[Venom]

Is fax forwarding turned on>>>that error occurs if smb folder isn't accessible eg. customer changed password or shut off receiving computer off.

[xlbizs]

thank a lot, the message no more after cancel the "Auto E-mail Reception". actually, we have done successful on the scan to email using 3rd party web mail services. how about the "reception of email", is it for the Internet fax.