Aficio 2027 - Can't Scan to Windows 7 operating system.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • andrewdecruz
    Technician

    50+ Posts
    • Jul 2009
    • 74

    #1

    Aficio 2027 - Can't Scan to Windows 7 operating system.

    After creating a shared folder on my clients Windows 7 computer, i proceeded to key in the IP Settings of the computer into copier using the key operator administrator. The machine tells me to key in the password & username which i did. To my amusement the screen shows wrong password or username after pressing ok. Tried disabling firewall settings & allow permission on the PC but still the same result appears. Any help is appreciated.
  • homer
    Technician
    • Nov 2009
    • 18

    #2
    scanning

    Try using a fully qualified domain name, i.e. johndoe@domainname.com .

    Comment

    • rsyarcia
      Hair Straightener Tech

      500+ Posts
      • Feb 2008
      • 711

      #3
      have you done this (for vista and windows 7 -32/64 bit)
      1. go to open network and sharing center
      2. change advanced sharing setting
      3. turn off password protected sharing then try again.
      if your settings is right then i am sure, it'll work.
      Nobody is perfect..

      Comment

      • Iommanxman
        Trusted Tech
        • Aug 2009
        • 180

        #4
        Check that you have given the user you are trying to authenticate with access to the share. Don't forget there is a network firewall as well as the windows firewall. Also check that the anti-virus is not blocking the scan.

        Comment

        • nicodri

          #5
          path

          Try putting in the path instead of browsing the network. (such as \\hostname\sharedfolder) It worked for me with windows 7

          Comment

          Working...