MP7000 blowing toner

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • mrwho
    Major Asshole!

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 4299
    #1

    MP7000 blowing toner

    I've got a customer who's complaining that his machine is all dirty with toner on the right side - even the bypass, according to him, is completely dirty.

    I need to gather all the stuff I need in order to go there tomorrow (it's a long trip), but I have no idea of where to start.

    Anyone who's got this problem before can give me a hint?

    Cheers!
    ' "But the salesman said . . ." The salesman's an asshole!'
    Mascan42

    'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
    Ibid

    I'm just an ex-tech lurking around and spreading disinformation!
    Tags: 222, 2223, 223, act, bypass, customer, development unit, dirty, even, hopper, long, mp7000, one, open, over, overtone, part, rip, side, start, symptom, toner, unit, user, value
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      How many's the machine done? Might be an idea to get a meter reading off the customer then post back, I can give you an idea of what to take with you.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • mrwho
          Major Asshole!

          Site Contributor
          2,500+ Posts
          • Apr 2009
          • 4299
          #3
          The machine's total counter is almost at 500k copies (so she's almost new). The PM was made between the 300 and 350k (can't remember the exact value) and at the time it had already shown that symptom - although after a good cleaning per standard PM procedures took care of that, until now.

          The customer also says the machine has a stripe roughly at the middle of the copy where it is faint, but I'm assuming that is caused by toner buildup at the laser's protective glass.
          ' "But the salesman said . . ." The salesman's an asshole!'
          Mascan42

          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
          Ibid

          I'm just an ex-tech lurking around and spreading disinformation!

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865
              #4
              It may be a sign the doctor blade's contaminated too. Take a new bag of dev, toner clarification assembly and associated filters. Sounds like the dev unit's puffing.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

                Comment

                • mikadonovan
                  Senior Tech

                  Site Contributor
                  2,500+ Posts
                  • May 2008
                  • 2931
                  #5
                  Sounds like that to me, also. You might check that the development unit filter is in place and intact.
                  NEVER ASSUME ANYTHING

                    Comment

                    • GhostInTheMachine
                      Technician

                      50+ Posts
                      • Feb 2010
                      • 88
                      #6
                      Ditto on the dev filter. I actually had one of these come from the factory with the dev filter missing.

                        Comment

                        • TonerMunkeh
                          Professional Moron

                          2,500+ Posts
                          • Apr 2008
                          • 3865
                          #7
                          I bet that machine was clean after!
                          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                          Hit it.

                            Comment

                            • mrwho
                              Major Asshole!

                              Site Contributor
                              2,500+ Posts
                              • Apr 2009
                              • 4299
                              #8
                              Well, I'm here and it indeed appears that the source of the contamination was the development filter. But the filter is intact, and in place - at least apparently. The lid that holds the filter in place isn't very firmly secure - if I push it down it goes down but then comes back up. Is it supposed to do that? It seems to me that it does, but I'm not sure if, after cleaning and reassembling everything, it will keep clean.
                              ' "But the salesman said . . ." The salesman's an asshole!'
                              Mascan42

                              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                              Ibid

                              I'm just an ex-tech lurking around and spreading disinformation!

                                Comment

                                • mrwho
                                  Major Asshole!

                                  Site Contributor
                                  2,500+ Posts
                                  • Apr 2009
                                  • 4299
                                  #9
                                  The machine's doing it again. Apparently she's calling for PM also, so that could be part of the problem, but anyway I'm open to any suggestion you guys can come up with.

                                  Cheers!
                                  ' "But the salesman said . . ." The salesman's an asshole!'
                                  Mascan42

                                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
                                  Ibid

                                  I'm just an ex-tech lurking around and spreading disinformation!

                                    Comment

                                    • Herrmann
                                      Senior Tech

                                      Site Contributor
                                      500+ Posts
                                      • Jan 2006
                                      • 792
                                      #10
                                      Did you investigate the hopper unit? Does the maschine eventually overtone? what is the vt value? (sp 2223)
                                      If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

                                        Comment

                                        • msaeger
                                          Trusted Tech

                                          250+ Posts
                                          • Sep 2008
                                          • 333
                                          #11
                                          When I have had toner all over coming out of the machine and in the bypass it has been the user does not get the toner bottle under the green clip or the clip is broken off.

                                            Comment

                                            • Dusty
                                              Technician
                                              • Apr 2008
                                              • 17
                                              #12
                                              Toner recycling unit will do this - the mylars strip off and the waste backs up in the tube. 600k part, B0653161.

                                                Comment

                                                • mikadonovan
                                                  Senior Tech

                                                  Site Contributor
                                                  2,500+ Posts
                                                  • May 2008
                                                  • 2931
                                                  #13
                                                  This is a definite possibility
                                                  Originally posted by Dusty
                                                  Toner recycling unit will do this - the mylars strip off and the waste backs up in the tube. 600k part, B0653161.
                                                  NEVER ASSUME ANYTHING

                                                    Comment

                                                    Previous template Next
                                                    Working...