MP6001 connectivity prob

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Voltage
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 282

    #1

    MP6001 connectivity prob

    Hi Guys

    I have a MP6001 with Print/Scan option. I can print and ping the machine fine, but can not use Smartdevicemonitor or WIM. Smartdevice monitor picks up the machine but when i try to use the addres book management tool, it asks me for a password. No username just the password. In WIM i get a error 404 Page not found. Connected my notebook to the machine via a crossover cable to see ifit may be a AV app or proxy but still does the same. Next i check device setting SP 5-985-1 0=disable 1=enable. The machine was on 2. (no discription in the manual) I set the SP to 1 but still nothing. I then set it back to 2 and then it worked. WIM and Smartdevice. Swithed the machine off and on. Then it stop working again. Set to 1 and back to 2 and it was working, but a soon as i switch the machine off and on it stop again.

    Any ideas
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Remove and then reseat the controller board, then do 5985 again.
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

    Comment

    • D_L_P
      Self Employed

      1,000+ Posts
      • Oct 2009
      • 1196

      #3
      Have had 3 of them now doing same thing. Scan and print fine, no WIM. Set SP-5-985 to 1 rebooted power and they are working fine now. Good call, reseating main controller and try setting it to 1 again.

      Comment

      • Voltage
        Trusted Tech

        250+ Posts
        • Jul 2008
        • 282

        #4
        Ok sorted. Firmware update :-)

        Comment

        Working...