2045 cant fax long distance

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  • Rick
    Trusted Tech
    • Mar 2007
    • 277

    #1

    2045 cant fax long distance

    Everytime they try to fax long distance they get a busy signal but if I connect a regular phone to line it rings.I checked all the settings but I dont see any thing wrong . Any Ideas ?
  • teebee1234
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1670

    #2
    Originally posted by Rick
    Everytime they try to fax long distance they get a busy signal but if I connect a regular phone to line it rings.I checked all the settings but I dont see any thing wrong . Any Ideas ?
    You might need to put some pauses in the number to slow down the dialing (usually at the prefix/area code).

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    • gooseklr
      Technician
      • Apr 2010
      • 34

      #3
      What do you mean by a regular phone line ?

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      • Rick
        Trusted Tech
        • Mar 2007
        • 277

        #4
        Just an analog line

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        • gooseklr
          Technician
          • Apr 2010
          • 34

          #5
          Is the Customers Digital line dedicated?

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