Aficio 2045 - SC819

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  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309

    #1

    Aficio 2045 - SC819

    Hi peers

    I'm getting a instant SC819 (Kernel mismatch error) on power up.

    I cannot get into service mode from the SC819 display prompt nor will it find any firmware updates off a PCMCIA flash card when booting (goes straight to SC819).
    If I move bitswitch one on the controller it will boot directly from PCMCIA flash card but throws up a unknown error code at the end of the loading procedure.
    I've tried disconnecting the HDD and powering up, same problem instant SC819.

    My best guess is I'm looking at a faulty NVRAM or controller board but I'm not 100% certain since I cannot get into SP mode to check the SMC logging data for further clues.
    And it's sods law we have no old Aficio 2045s kicking around to swap parts around with. (meaning I will be forced to make a best guess and order in new parts to try).

    So has anyone else seen and fixed SC819 on this model before that could maybe point me in the right direction?
    Last edited by Cipher; 07-21-2007, 08:13 AM.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother
  • skirt_chaser

    #2
    2016

    We presently have a 2016 with this code on it. The machine had taken a big power spike during an electrical storm and blew most of the boards.
    I can't offer much help, as we are presently trying to fix this one too, but I thought I'd share what I know so far. You should be able to go into service mode, though, even if it's in code. Press "clear modes", 1, 0, 7, then press and hold the "stop" key until you enter service mode.

    Comment

    • Tonerbomb
      AutoMajical Resolutionist

      Site Contributor
      2,500+ Posts
      • Feb 2005
      • 2589

      #3
      try a new hard drive. 819 is fairly common for bad drives. Also remove and reinstall the nvram...carefully. been there fought that.
      Mystic Crystal Revelations

      Comment

      • unisys12
        Trusted Tech

        250+ Posts
        • Jul 2007
        • 489

        #4
        Ran into this one today when troubleshooting some spare controllers laying around the shop. I took the memory out of the suspected bad controller and was able to enter SP's to perform a HD format, but to no avail. After removing the HD on suspected bad controller and placing it on a known good one, I found that it was a bad HD.

        Hope this helps!
        sigpic
        The first law states that energy is conserved: The change in the internal energy is equal to the amount added by heating minus the amount lost by doing work on the environment.

        Comment

        • unisys12
          Trusted Tech

          250+ Posts
          • Jul 2007
          • 489

          #5
          Originally posted by skirt_chaser
          We presently have a 2016 with this code on it. The machine had taken a big power spike during an electrical storm and blew most of the boards.
          I can't offer much help, as we are presently trying to fix this one too, but I thought I'd share what I know so far. You should be able to go into service mode, though, even if it's in code. Press "clear modes", 1, 0, 7, then press and hold the "stop" key until you enter service mode.
          Since yours took a power spike, and not in the same family as the B082 family like Daz is talking about, then I would suggest replacing the controller if reflashing the controller firmware doesn't help.
          sigpic
          The first law states that energy is conserved: The change in the internal energy is equal to the amount added by heating minus the amount lost by doing work on the environment.

          Comment

          • Cipher
            It's not easy being green

            1,000+ Posts
            • May 2006
            • 1309

            #6
            Ok a harddrive is inexpensive so I shall pop back Monday and try that first.

            Cheers guys.
            • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

            Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

            Comment

            • skirt_chaser

              #7
              2016

              Originally posted by unisys12
              Since yours took a power spike, and not in the same family as the B082 family like Daz is talking about, then I would suggest replacing the controller if reflashing the controller firmware doesn't help.
              Thanks ! That's what our senior tech said also. It's his baby, I get to play paper jam monkey instead.

              Comment

              • Cipher
                It's not easy being green

                1,000+ Posts
                • May 2006
                • 1309

                #8
                Tried all the controller parts today like HDD, memory, NIB and NVRAM and still no go. (also tried a BICU PCB and PSU as well).
                I think the controller PCB is faulty so I'm ordering in a new one to try.
                • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                Comment

                • skirt_chaser

                  #9
                  Fax kit ?

                  We took out the fax option and it works fine. We are going to install a known good fax unit and see if it codes again or not. Remember that this is a Ricoh 2016 though. (B259 family) Not the same as Daz, but nice to know anyway.

                  Comment

                  • Cipher
                    It's not easy being green

                    1,000+ Posts
                    • May 2006
                    • 1309

                    #10
                    I found a 2035 controller to try today and finally got it off SC819 on to SC955 which basically means it's not the correct board for the 2045.

                    So hopefully when the proper controller board turns up I'll be back in business.
                    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                    Comment

                    • kgary

                      #11
                      I got a lanier with the same code and already have a hard drive set aside for it. a new hdd will fix it (also check drum life).

                      Comment

                      • Cipher
                        It's not easy being green

                        1,000+ Posts
                        • May 2006
                        • 1309

                        #12
                        I had already tried a HDD along with various other parts as well, no go.
                        The new controller board I ordered turned up yestaday so hopefully I'll have time to work on it today.

                        I'll let everyone know how it goes.

                        [EDIT] Fitted the new controller and everything works again.
                        Last edited by Cipher; 07-31-2007, 12:52 PM.
                        • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                        Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                        Comment

                        • Wes1

                          #13
                          it's the NVram - I'm going through the same situation now - The NVram must match the particular machine - Xerox showed Ricoh this trick.

                          Comment

                          • hosennet
                            Trusted Tech
                            • Mar 2007
                            • 145

                            #14
                            Originally posted by DaZ
                            I found a 2035 controller to try today and finally got it off SC819 on to SC955 which basically means it's not the correct board for the 2045.

                            So hopefully when the proper controller board turns up I'll be back in business.

                            Hi
                            You need the B082-5102 PCB:Adonis-C3:Main:45:Sub-ass'y

                            Regards

                            Comment

                            • Cipher
                              It's not easy being green

                              1,000+ Posts
                              • May 2006
                              • 1309

                              #15
                              Originally posted by hosennet
                              Hi
                              You need the B082-5102 PCB:Adonis-C3:Main:45:Sub-ass'y

                              Regards
                              Thanks but this was fixed like six months ago hosennet.

                              Originally posted by DaZ
                              [EDIT] Fitted the new controller and everything works again.
                              Moving on...
                              • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                              Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

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