1224c color on faxes only

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591
    #1

    1224c color on faxes only

    I have a 1224c that has a perfect copy, but when the customer receives a fax, there is blue toner showing up on the page. Any ideas?
    Tags: 122, 1224c, background, blue, color, copy, customer, fax, faxes, page, receives, showing, smudge, smudges, text, toner
    • teebee1234
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1670
      #2
      Are you saying the text is blue or there is blue on the page (smudge, background,...)?

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        • repeatcopiers
          Senior Tech

          Site Contributor
          500+ Posts
          • Sep 2008
          • 591
          #3
          blue smudges

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