Ricoh MPC 4500 display fault

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  • Penfold
    • Sep 2024

    [Misc] Ricoh MPC 4500 display fault

    I have an mpc4500 display that keeps needing to be calibrated .The fault only seems to
    happens once the machine is powered off . Anyone experienced this fault.
  • teebee1234
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1670

    #2
    There is a tech bulletin that addresses this. A large number of touchscreens have defective contacts where the ribbon cable adheres to the screen. If you work for an authorized dealer you should have received those gratis for the field implementation program. If you need to order one, the part number is B2239900.

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    • Penfold

      #3
      Originally posted by teebee1234
      There is a tech bulletin that addresses this. A large number of touchscreens have defective contacts where the ribbon cable adheres to the screen. If you work for an authorized dealer you should have received those gratis for the field implementation program. If you need to order one, the part number is B2239900.

      Thanks for imformation i will look back through the bulletins and get the above part ordered
      up

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      • teebee1234
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2008
        • 1670

        #4
        Originally posted by Penfold
        Thanks for imformation i will look back through the bulletins and get the above part ordered
        up
        Here's the bulletin with the info. Please note that part #B2239900 is only for reference for the no charge part that they send out , you can't order that (I posted that number from one I had in my inventory). B2231484 is what you order as a spare part. Sorry for the mix up.
        Attached Files

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        • Chris Rudolph

          #5
          Fujitsu part number for B2231484

          it appears that the replacement touch screen B2231484 is a Fujitsu product. Does anyone know the generic Fujitsu part number for this panel?

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