Is everything ever done on this copier (print, scan, fax, and copy) all stored on the hard drive or anywhere else on the copier? I guess what I am saying is there a memory bank somewhere that stores everything you ever did with the copier other than the hard drive, and if so where is it and how would you delete the information off of it? Any help appreciated, thank you.
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Well, not everything is fully stored at all times. When you scan a document, whether it's for faxing, copying or scanning to folder/email, the image is stored temporarily and should be overwritten on the next job. But, many documents can be stored on the HDD through the Document Server function, which allows users to walk up and print documents as needed. The HDD is partitioned for the different functions. Though the data is in a proprietary format, it is possible to retrieve the images using easily available software. There is the format function in Service Mode, but that doesn't truly erase all the data, only allows the sectors to be overwritten again.
The bottom line is, remove the HDD and destroy it when you get rid of the unit. It's much cheaper to replace it than to pay lawyers when someone sues for breach of confidentiality.
Here's a news piece addressing the specific issue. CBSnews -
Reformat the HDD twice and print some test pages from windows.
I can only keep the last 10 print jobs because it is a spooler, not storage.
Reformatting also clears the document server.
If they are storing classified documents on the copier, they deserve any problems they get.
Clear the fax sram to clear any stored faxes.
Cheaper than buying a new HDD.Why do they call it common sense?
If it were common, wouldn't everyone have it?Comment
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Formatting does NOT erase the hard drive, it only erases the address tables. There's no guarantee that resending print jobs will overwrite previous data. Data can still be recovered unless you use specific wiping software (NSA type standards). Granted, doing what nmfaxman said is probably sufficient for the majority of cases, but it would be a good idea to just make it standard to replace the HDD. If your going to print/store confidential data, you need to install a DOSS or Encryption option. You can get a HDD for 40 bucks, why take a chance?Comment
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Thanks CBS. We have been selling lots of Encryption and Data Overwrite packages, since your reporrt.sigpic
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