Problem with MPc2500

[kassa]

Good morning to all,
I have a problem printing a color image into a .doc file on a MP C2500 as you can see in the attached file:

http://img143.imageshack.us/img143/4...3657000013.jpg

When I print the same image in B/W I have no problem. Printing other color images there is no problem.
I printed the same image with a MP C2800 and the result was ok either in color or B/W.
Thanks for your help.
Best regards

[brodera]

I have seen this before. The one thing that i did was to open the CYAN DV-box *in your case*, and sort of like used a credit card to chop lumps and remove dust.
In some cases it works, but if it dont, you prolly need to change the DV or the whole DV-Box.

Im not 100% that i can be the DV, but you can always try.

Best Regards

[Smee]

yeah, do sky shots of each colour - yellow, magenta, and cyan - to work out with dev unit has the deletion lines then vac out the dev and replace it.

[kassa]

Thanks for your help

[gregoriojc]

check your printer driver try to use pcl5 or pcl6 sometimes having problem on Rpcs driver depending on the OS
of the computer.

goodluckgregoriojc