Ricoh Aficio error 322 only on printing

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  • m_donakov
    Trusted Tech
    100+ Posts
    • Jan 2010
    • 213

    Ricoh Aficio error 322 only on printing

    Hi everyone i got error 322 on my ricoh aficio 450 only on printigng when i copy everthing is ok

    Regrads
    Mile
  • zed255
    How'd ya manage that?
    1,000+ Posts
    • Dec 2009
    • 1025

    #2
    Ensure the laser beam pitch mechanism is working correctly. This unit copies at one DPI setting but changes resolution when printing. Even though you may not be experiencing codes directly related to the beam pitch mechanism it could be the cause. The pitch adjust could be binding, clean and lube. Reseat laser harness.

    Also on those machines the laser unit had sync detectors with a really narrow detection area and I though had been updated to ones that were wider, but couldn't find such a bulletin. Loosening the mounting screws for the assembly and lifting the right corner of the laser unit about 1mm before retightening can help. Perform SP2-109-3 and SP2-109-4, bean pitch adjustment initial setting.

    Comment

    • PA5RR
      Technician
      50+ Posts
      • Aug 2009
      • 62

      #3
      SC 322 has indeed to do with the change of resolution, but also the problem with these OLD models are the connections :
      the flatcable on the laserunit is a known issue, just pull it out of the connector and reseat it ( both sides!! ) and most likely your problem is solved.
      technicians are the only ones that don't trust technical stuff !

      Comment

      • m_donakov
        Trusted Tech
        100+ Posts
        • Jan 2010
        • 213

        #4
        Thanks for answers but, everthing was good and sudnely start to make this error, PAGES FORM COPIER IT SELF LIKE ERROR PAGE OR COUNTER LIST HI IS PRINTING CORECTLY, any other solution?

        Comment

        • PA5RR
          Technician
          50+ Posts
          • Aug 2009
          • 62

          #5
          please make a scan of the garbage copy and post here so we can see....
          technicians are the only ones that don't trust technical stuff !

          Comment

          • GhostInTheMachine
            Technician
            50+ Posts
            • Feb 2010
            • 88

            #6
            Sounds like the polygon mirror motor is going bad. Works at the lower speed but when it tries to spin up for the higher resolution it can't get to the correct speed.

            Comment

            • m_donakov
              Trusted Tech
              100+ Posts
              • Jan 2010
              • 213

              #7
              Thanks for answere but i cant scan beciuse i cant get nothing when printer load file only error 322 apear

              Comment

              • teebee1234
                Service Manager
                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1670

                #8
                Here is a tech bulletin for that specific error on that model (#10). The 2nd bulletin (#60) has a part number for an updated sync detector board with a wider aperture (as Zed255 pointed out).
                Attached Files

                Comment

                • romnick
                  Technician
                  50+ Posts
                  • Aug 2008
                  • 56

                  #9
                  I solved many sc 322 problem for this model by cleaning the two laser diode & small glass in the front of this two laser diode.Cleaning means soldering & de soldering of two diodes from the board. You can not clean it by simply using blower brush,small toner dust from this diode and small glass are the reason for this
                  problem.

                  Comment

                  • m_donakov
                    Trusted Tech
                    100+ Posts
                    • Jan 2010
                    • 213

                    #10
                    I tray to clean it and do that now i get error 322 on copy too, before that i got that error only on print now i got on copy too Please tell me if anyone know is there is posibility that glass that comes in the laser unit to make the problem becouse it is damaged? and for what is that glass?
                    Regrads

                    Comment

                    • teebee1234
                      Service Manager
                      Site Contributor
                      1,000+ Posts
                      • Jul 2008
                      • 1670

                      #11
                      Originally posted by m_donakov
                      I tray to clean it and do that now i get error 322 on copy too, before that i got that error only on print now i got on copy too Please tell me if anyone know is there is posibility that glass that comes in the laser unit to make the problem becouse it is damaged? and for what is that glass?
                      Regrads
                      Are you referring to the lenses inside or the glass strip that slides out the front. The glass strip won't have any bearing on the LD issue, it prevents dust from getting into the unit. You're probably going to be best off by replacing the Laser Unit assembly. These are older units and get tossed/traded in all the time, any chance you can just pull one from another unit?

                      Comment

                      • romnick
                        Technician
                        50+ Posts
                        • Aug 2008
                        • 56

                        #12
                        The only way to clean the small glass completely is desoldering the 3 pins of two laser diodes.This glass is
                        controlling the beam of laser diodes.

                        Comment

                        • m_donakov
                          Trusted Tech
                          100+ Posts
                          • Jan 2010
                          • 213

                          #13
                          Thanks too all you gays, i opened agean laser unit clean well every detail, clean all inside of copier well reconected all cables , and finily niw is fine everthing work perfectly bouth copy and print
                          Thanks
                          Regrads

                          Comment

                          • sandmanmac
                            Field Supervisor
                            Site Contributor
                            2,500+ Posts
                            • Feb 2009
                            • 3928

                            #14
                            deleted

                            Comment

                            • etsmultan
                              Trusted Tech
                              • Apr 2007
                              • 131

                              #15
                              get the LD unit and then clean it clearly detach the gun from the unit and clean it and mirrors and also clean mirrors inside the gun.

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