Ricoh 1515F

[Jomama46]

A tech just called me on this one. When he presses the FAX button, it double beeps instead of going into fax mode. Recycling the power didn't help. I told him to access the battery board on the FCU and press that in good because I have seen that on new units.
I haven't heard back yet but has anyone else seen that?
Copying works fine.

[mikadonovan]

If your fix doesn't work, could be a bad FCU, or it needs initialized.

[Jomama46]

The quick fix didn't work and neither did initializing the RAM so I gave him a price on the FCU. He is pondering it. Thanks for the reply

[Vulkor]

Had this happen with Printer option before. It double beeped and never loaded. It was the FIRMWARE. Reloaded and all was well.

[Jomama46]

Hmm, Maybe I'll try that first. thanks

[KenB]

Before you too far, be sure that the fax didn't get set up to use IP or Internet fax; it needs to be a plain ol' analog phone line.

I had a tech accidentally set this a few months ago. The machine is looking for a connection that doesn't exist. (That was on an MP171, but it's basically the same machine.)

[Jomama46]

No, its been working as a fax for a year or so

[Vulkor]

Before you too far, be sure that the fax didn't get set up to use IP or Internet fax; it needs to be a plain ol' analog phone line.

I had a tech accidentally set this a few months ago. The machine is looking for a connection that doesn't exist. (That was on an MP171, but it's basically the same machine.)

Wouldn't Fax Redlight and have an SC?

[KenB]

Wouldn't Fax Redlight and have an SC?

You'd think so, but no.

That's what threw me off for an hour or so before i found it.