Re: SMB Scanning to Windows 7
Yes it is a requirement in windows 7 (back in XP, not)
If... your connection test passes and yet Scanning fails... it will be an authentication issue, wrong username or password or both. Quite often it is the username. Sometime the client sets up the account as "John Doe" but later change their account name to say..."John". When they do this the name you see in the start menu is often not the name used by windows at login (which in this case would most likely still be "John Doe". the methods I use are either, Go to c:\users and the names of users are listed, or control panel users or I just log off and then back in and note the name as I do.
Often I see that a computers is not a part of the correct workgroup (worth checking) and I usually put the Local DNS 1st then the ISP's DNS server address as 2nd. this especially comes into play with scan to email.
I am going to throw this out there too... I know it isn't supposed to matter if filenames and computer names you enter lower case or not but on some machines, I have found it seems to make a difference. I always enter it as I see it... if the computer name is JOHN-PC or John-PC, that is how I enter it and if my scan folder is Scans, I enter it as seen. (on more then one occasion all I did to get it to work was change s to S or something along that line.)
Yes it is a requirement in windows 7 (back in XP, not)
If... your connection test passes and yet Scanning fails... it will be an authentication issue, wrong username or password or both. Quite often it is the username. Sometime the client sets up the account as "John Doe" but later change their account name to say..."John". When they do this the name you see in the start menu is often not the name used by windows at login (which in this case would most likely still be "John Doe". the methods I use are either, Go to c:\users and the names of users are listed, or control panel users or I just log off and then back in and note the name as I do.
Often I see that a computers is not a part of the correct workgroup (worth checking) and I usually put the Local DNS 1st then the ISP's DNS server address as 2nd. this especially comes into play with scan to email.
I am going to throw this out there too... I know it isn't supposed to matter if filenames and computer names you enter lower case or not but on some machines, I have found it seems to make a difference. I always enter it as I see it... if the computer name is JOHN-PC or John-PC, that is how I enter it and if my scan folder is Scans, I enter it as seen. (on more then one occasion all I did to get it to work was change s to S or something along that line.)
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