ricoh 1045 not recognizing duplex

[leo34staffs]

Hi guys, i have a ricoh 1045, recently refurbed by our refurb team (not engineers) and when they put the machine together, it will not recognize duplex. I have checked the mc with another duplex and i get the same prob, its not selectable from the touch screen menu. I went to sp mode output check and i could operate the solenoids and motors on the duplex, but on the main screen its not an available function. Any suggestions??

[Cipher]

You might just be missing the touch screen shortcut keys for the duplex.
As those touch screen keys can be customised from within the user tools.

[leo34staffs]

ricoh duplex

I will check this but im sure that when i did have a quick look, i returned the settings to the factory defaults (user tools- hash and copier settings)

Thanks for the input and the graphics Daz

[unisys12]

Check the hard drive connections. The machine will not recognize the duplex without a hard drive. Hope this helps also.

[leo34staffs]

cheers

thanks for that i will try that tomorrow.

[Tonerbomb]

You won't get those buttons if you don't have a hard drive. Also check the connections on the duplex pcb and on the connector on the machine the wire harness can be disconnected from the connector inside the machine.

[leo34staffs]

thanks

The hard drive connections were loose, thanks for the suport!!