Mp 4500 touch screen

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  • Tebow83
    Technician

    50+ Posts
    • May 2009
    • 92

    Mp 4500 touch screen

    Hi guys,

    having a problem with an mp4500 touch screen, its not responding at all, although the number keys and other ones on the control panel all work.

    We swapped the control panel with a working one and the same problem. And the original broken panel does not work on the other machine.

    Anybody any ideas?? Any help greatly appreciated.

    Cheers
  • iMind
    Vacuum Cleaning Expert

    1,000+ Posts
    • Mar 2008
    • 1116

    #2
    sigpicWe can all Win, but at the end we all loose. Save the greyhound

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3873

      #3
      H310 9900. The replacement screen for the Apollon and Athena C1 are also affected, B223 9900. Apollon and Athena C2, D029 9900.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • tcs04
        FORMER Techie

        1,000+ Posts
        • Apr 2009
        • 1183

        #4
        Originally posted by tclar
        Hi guys,

        having a problem with an mp4500 touch screen, its not responding at all, although the number keys and other ones on the control panel all work.

        We swapped the control panel with a working one and the same problem. And the original broken panel does not work on the other machine.

        Anybody any ideas?? Any help greatly appreciated.

        Cheers
        Did you swap the whole op panel unit (Plastic frame, blue buttons) or just the touchscreen?

        Comment

        • Tebow83
          Technician

          50+ Posts
          • May 2009
          • 92

          #5
          yeah swapped the whole op panel. The one i swapped it with was working and since it was swapped the touch screen is not working. So now the machine has blown two touch screens.

          Comment

          • zyqwiz
            Trusted Tech

            250+ Posts
            • Jun 2009
            • 333

            #6
            The one you swapped will be just as old as the original - you need to fit the modified touch panel

            Comment

            • Tebow83
              Technician

              50+ Posts
              • May 2009
              • 92

              #7
              Originally posted by zyqwiz
              The one you swapped will be just as old as the original - you need to fit the modified touch panel
              the one i swapped was old but it was working before it was swapped. What was the modification made?

              Comment

              • TonerMunkeh
                Professional Moron

                2,500+ Posts
                • Apr 2008
                • 3873

                #8
                The glue in several batches of touch screens was defective leading to a huge occurence of panels just randomly dying. The one you need is H310 9900 if it's an MP4500, if it's an MPC4500 (just checking) it's B223 9900.
                It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                Hit it.

                Comment

                • Leonh
                  Technician
                  • Jul 2010
                  • 11

                  #9
                  have u tried to calibrate the screen?

                  Comment

                  • secretweapon23
                    Technician

                    50+ Posts
                    • Jul 2010
                    • 69

                    #10
                    even you swapped the op panel came from working machine do the calibration first co'z still on the memory of machine.
                    c/m - 1993 - c/s x5
                    Anyone who has never made a mistake has never tried anything new.....A.E.

                    Comment

                    • Tebow83
                      Technician

                      50+ Posts
                      • May 2009
                      • 92

                      #11
                      Originally posted by secretweapon23
                      even you swapped the op panel came from working machine do the calibration first co'z still on the memory of machine.
                      c/m - 1993 - c/s x5
                      cool, going to try that in the morning.

                      Comment

                      • powshar
                        Technician

                        50+ Posts
                        • Jun 2011
                        • 52

                        #12
                        Calibration of Ricoh MP 4500 BW Touch screen problems

                        We have an MP 4500 in the field, do we need to replace the touch screen entirely, or just contacts? This is the problem with Touch Screen Calibration.

                        Thanks

                        Comment

                        • iMind
                          Vacuum Cleaning Expert

                          1,000+ Posts
                          • Mar 2008
                          • 1116

                          #13
                          Originally posted by powshar
                          We have an MP 4500 in the field, do we need to replace the touch screen entirely, or just contacts? This is the problem with Touch Screen Calibration.

                          Thanks
                          Just order this, part # H310 9900
                          sigpicWe can all Win, but at the end we all loose. Save the greyhound

                          Comment

                          • powshar
                            Technician

                            50+ Posts
                            • Jun 2011
                            • 52

                            #14
                            Originally posted by iMind
                            Just order this, part # H310 9900
                            Thanks for your help! Really appreciate it.

                            Comment

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