MP 4001 Dog-earing only on duplex

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  • Ricoh-ono
    Technician

    250+ Posts
    • Feb 2008
    • 339

    #1

    MP 4001 Dog-earing only on duplex

    Have a machine that is dog-earing and wrinkling paper only on duplex. Checked the paper guides for burrs and adjusted the diverter gate solenoid. I changed paper to see if it might have been a bad ream that liked to curl. After inspecting the entire paper path I am leaning toward the fusing unit due to the wrinkling that occurs with the dog-earing. Machine has less than 20K on it.

    Anyone run into this?
    Do what you can, with what you have, where you are. ~Theodore Roosevelt
  • Smee
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 178

    #2
    Is this machine the same as the MP5000? Cause I know you gotta put the plastic bracket things on the exit rollers if it has a bridge unit or finisher on the MP5000....

    But if they are missing it would dog ear duplexed or simplexed. Just an idea, dunno if its any help!

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    • Ricoh-ono
      Technician

      250+ Posts
      • Feb 2008
      • 339

      #3
      So it looks like I had two issues causing the dog-ear.

      1. The metal frame that is in front of the development unit was bent inward by a couple of millimeters. This was causing the rear side of the paper to hit the plastic frame of the PCU, thus causing my "pressed" dog-earing and wrinkling.

      2. The second issue was the missing brackets mentioned by Smee. (Thanks Smee!) This was causing my "curled" dog-ears in the finishing unit.
      Do what you can, with what you have, where you are. ~Theodore Roosevelt

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      • Di$c0
        Technician
        • Aug 2009
        • 25

        #4
        Ricoh MP5001 dogearing on duplex, had the H shaped guides missing between interchange/fuser area and bridge unit...clip on kinda like the little guides on a AF220 but these are shaped like an H. Parts catalog shows 1 required....get 2

        Saleman installed for me so i still a novice on how they attach...must be easy..he got it done.

        One work around is the convince the customer to run short edge forward (letter R) until you get back.

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        • orestesp
          Trusted Tech

          Site Contributor
          100+ Posts
          • Sep 2019
          • 221

          #5
          Re: MP 4001 Dog-earing only on duplex

          Originally posted by Ricoh-ono
          So it looks like I had two issues causing the dog-ear.

          1. The metal frame that is in front of the development unit was bent inward by a couple of millimeters. This was causing the rear side of the paper to hit the plastic frame of the PCU, thus causing my "pressed" dog-earing and wrinkling.

          2. The second issue was the missing brackets mentioned by Smee. (Thanks Smee!) This was causing my "curled" dog-ears in the finishing unit.
          Cause #1 was giving me the trouble seen in the pictures you attached.

          EDIT: Sorry for resurrecting this dead thread, I was trying to cross reference it to a newer thread where OP has the dog-ear problem!

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