Savin 9021 ricoh 2000 usb

[TONERINMYNOSE]

am i a total idiot?

I never install usb but this customer needs it so i pop in the disc, turns out it is only good for up to xp (customer has vista) no problem i go to the savin website and download and install the proper driver, still won't print, tried lpt1 and virtual usb ports, am using the ddst driver, the cable is good, i connected another device with it to check. Ideas???

[TonerMunkeh]

Does the PC detect the copier when you plug the cable in? If so, try installing the driver on the detect window instead. I've found Vista can be an absolute bastard when it comes to detecting devices.

[teebee1234]

Make sure the USB is enabled, by default it is not.

SP5985
On Board USB
[0 or 1 / 0 / 1/step] 0: Disable, 1: Enable

[secretweapon23]

am i a total idiot?

I never install usb but this customer needs it so i pop in the disc, turns out it is only good for up to xp (customer has vista) no problem i go to the savin website and download and install the proper driver, still won't print, tried lpt1 and virtual usb ports, am using the ddst driver, the cable is good, i connected another device with it to check. Ideas???

First may we know what controller board your client using? Is it DDST type A, DDST type B or FEB/GW board? If this machine use only DDST controller board, kindly make sure to download the right driver(DDST Printer driver for Vista). Then install it on the PC and check if the PC detect the copier once you plug in the USB cable.