2045 DF 76 pressure hinge

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  • ash_572
    Senior Tech

    500+ Posts
    • Oct 2008
    • 523

    #1

    2045 DF 76 pressure hinge

    this is the first time a customer has complained about the hinge on the rear df that holds the df to the machine. customer is complaining that when their lifting the df it does not stay up and always comes falling down hard on to the scanner. its ok when its up 90 degrees but when it up 45 then it easily falls down to be honest i didnt think there was anything wrong with it, they all seem the same to me this didnt feel any different.

    i tightened the screws that holds the df to the machine. its only done 30k. customer is abit rough with it. i want to know if theres any way i can make it stronger??
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Replace the hinge, the springs lose their strength after awhile
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      x2. Also, explain to the customer (who is obviously a total fuckwit) document feeders aren't supposed to be left at 45 degrees. I bollock customers who do this on a regular basis.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        fuckwits? LOL where do you limies come up with this stuff?
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

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        • jonhiker
          Senior Tech

          500+ Posts
          • Apr 2010
          • 661

          #5
          X3. i had to replace hinges at a car dealership. they did most of their copying off the glass and not the df. they also left it up more than puttting it back down.."too much trouble"

          Comment

          • teebee1234
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2008
            • 1670

            #6
            If and when you replace the right hinge do not forget to transfer over the 'DF open sensor' actuator. You will be scratching your head and wondering why it doesn't work when you're done (not that I would know from personal experience.....)
            I've also shimmed a few washers between the top of the spring and the plate it pushes against to give it more staying power (I believe the left hinge).

            Comment

            • Fearless V K
              Senior Tech

              500+ Posts
              • May 2007
              • 620

              #7
              Originally posted by teebee1234
              If and when you replace the right hinge do not forget to transfer over the 'DF open sensor' actuator. You will be scratching your head and wondering why it doesn't work when you're done (not that I would know from personal experience.....)
              I've also shimmed a few washers between the top of the spring and the plate it pushes against to give it more staying power (I believe the left hinge).
              I'm partial to the shimming method myself.
              Don't take that toner with me!

              Comment

              • TonerMunkeh
                Professional Moron

                2,500+ Posts
                • Apr 2008
                • 3865

                #8
                Originally posted by Jomama46
                fuckwits? LOL where do you limies come up with this stuff?
                The Best of British - The American's guide to speaking British...

                The Septic's Companion - List of British Words For Insults

                Arf.
                It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                Hit it.

                Comment

                • Jomama46
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Apr 2008
                  • 2900

                  #9
                  Great read, thanks for the links
                  sigpic
                  You never realize how cheap a professional is until after you let an amateur do it.
                  A+; Network +; PDI+

                  Comment

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