Is it legal to change the meter count on a refurbished copier in california ?

[verderacer]

They sell NVRam because customers do stupid things and lock themselves out, ie: change admin password and username and forget what it is for example.

I am sure in CA it is illegal and considered fraud. As someone use the example earlier with a used car, they treat copiers, and other appliances the same. I know about 8 or 9 years ago a local copier dealer out of Hayward got sued for selling 0 meter reman copeirs and printers. I do remember it was on the local news.

[zyqwiz]

It's only fraud if you are passing it off as a new machine. As long as they know it is not new and they have a service contact covering everything, it doesn't really matter does it? You'll just end up having to fit more parts at your own under the service contract!

[copyaction]

It's only fraud if you are passing it off as a new machine. As long as they know it is not new and they have a service contact covering everything, it doesn't really matter does it? You'll just end up having to fit more parts at your own under the service contract!

yes but as someone else mentioned, what if the buyer turned around and resold it and tried to pass it off as new.
that is the can of worms that would be opened with everyone then trying to pass the buck about who knew or didn't know.

Here is the easy solution if it is really the customer requesting the zero meter.
Leave the original electronic and mechanical meters intact and fit a brand new mechanical meter somewhere else that the customer can view for his purposes.

[Ducttape n Glue]

Don't any of your companies have legal counsel?

Just call your local state of california consumer protection, attorney generals office and or the secretary of states office and they will tell you the state statutes governing this.

Didn't mean to sound flip or anything but when it comes to legal questions that can affect your company I would most definitely ask an attorney and or thoroghly research the statutes myself. IMHO,YMMV. I'm not an attorney but I do have one.

[copyman20]

I think you can change the NVRAM so long as you don't change the machanical meter. If you change both, then your in a totally different ball game. If you are unsure but want to get the sale, Then have the customer sign something that would indicate that he is fully aware that the electronic meter was changed how ever the machenical meter is the true count for the unit. Don't most lease companies use the machenical count only when they get a copier back?